Reception / Chiropractic Health Assistant

Transform Lives Every Day at Village Wellness Clinic

Make a Real Difference in People's Lives!

Are you passionate about helping others achieve optimal health and wellness? Join our dynamic multidisciplinary team where you'll witness patients transform their lives through our holistic approach to healthcare. We're seeking an energetic individual focused on preserving health rather than just reacting to sickness.

About Village Wellness Clinic

Village Wellness Clinic is a comprehensive healthcare facility offering chiropractic, naturopathic, massage therapy, psychotherapy, acupuncture, and osteopathic services. Our collaborative team integrates the 5 Essentials of health - chiropractic care, positive mindset, pure nutrition, exercise and oxygen, and minimizing toxin exposure - to help patients achieve maximum health and longevity.

Your Impact

As our Reception / Chiropractic Health Assistant, you'll be at the heart of our patient care experience. You'll witness firsthand how patients overcome pain, improve mobility, and achieve true wellness - empowering them to live without restrictions and reach their maximum potential. From the moment patients walk through our doors to their successful transformation, you'll play a vital role in their journey toward optimal health.

Schedule Requirements - must be able to work a combination of these hours - minimum 2 Saturdays a month

• Monday: 9AM to 4PM or 4PM to 8PM
• Tuesday & Friday: 8AM to 2PM or 12PM to 7PM
• Wednesday: 11AM to 4PM or 4PM to 9PM
• Saturday: 6:45AM to 4PM or 8AM to 3PM

Key Responsibilities

Chiropractic Health Assistant Duties:

• Assist chiropractor during patient examinations, treatments, and consultations
• Support patient positioning and preparation for therapeutic procedures
• Apply therapy modalities under supervision
• Educate patients on exercises, stretches, and wellness protocols
• Encourage patients to adhere to appointment schedules and care plans
• Maintain accurate patient documentation and treatment records
• Prepare and sanitize treatment rooms between appointments

Reception Duties:

• Provide warm, professional greetings to all patients and visitors
• Manage phone calls, emails, and appointment scheduling
• Efficiently check in patients and process payments
• Address patient inquiries about treatments, services, and insurance coverage
• Maintain organized patient records in compliance with privacy regulations
• Stimulate referrals through positive patient experiences and educational initiatives

What We're Looking For

Experience & Education:

• Healthcare or chiropractic setting experience preferred
• Minimum 1 year customer service experience required

Skills & Qualifications:

• Excellent English communication skills (verbal and written); additional languages are an asset
• Proficiency with Microsoft Office Suite and scheduling software (Atlas & Schedulicity)
• Strong multitasking abilities in fast-paced environments
• Detail-oriented with exceptional organizational skills

Personal Qualities:

• Abundant energy and enthusiasm for helping others achieve wellness
• Strong will and determination combined with kindness and friendliness
• Ability to be firm yet compassionate in patient interactions
• Proven ability to encourage adherence to care plans and stimulate referrals
• Genuine passion for promoting lifelong health and well-being
• Willingness to be hands-on in patient care
• Reliable, committed, and flexible with scheduling
• Team-oriented with a collaborative mindset
• Availability for early mornings, evenings, and weekends
• Willingness/Eager to learn new things

Why Join Our Team?

At Village Wellness Clinic, you'll be part of a supportive healthcare community dedicated to transforming lives through comprehensive wellness care. Every day brings new opportunities to make a meaningful difference in our patients'