Job Summary

We are seeking a highly organized and customer-focused Residential Property Manager to oversee daily operations of our residential properties. The ideal candidate will manage tenant relations, coordinate maintenance, and ensure the smooth functioning of property activities. This role requires excellent communication skills, attention to detail, and proficiency in property management software. The Residential Property Manager will serve as the primary point of contact for tenants and vendors, ensuring a positive living experience for residents while maintaining property standards.

Responsibilities

• Manage tenant inquiries, lease renewals, and move-in/move-out processes with professionalism and efficiency
• Coordinate maintenance requests and oversee vendor services to ensure timely resolution of issues
• Maintain accurate records of rent payments, lease agreements, and property documentation using Yardi or similar property management systems
• Conduct regular property inspections to ensure safety, cleanliness, and compliance with regulations
• Handle administrative tasks including data entry, filing, and updating tenant information in the system
• Assist with marketing efforts to attract new tenants through effective sales strategies and customer service techniques
• Negotiate lease terms with prospective tenants and resolve conflicts or complaints with excellent customer service skills
• Develop and maintain positive relationships with tenants to promote retention and satisfaction
• Ensure compliance with all applicable laws, regulations, and safety standards

Skills

• Proficiency in Yardi or other property management software systems
• Strong office experience including data entry, filing, and administrative support
• Excellent customer service skills with professional phone etiquette
• Experience in property management or related fields such as sales or customer relationship management
• Effective negotiation skills to handle lease agreements and conflict resolution
• Familiarity with CMMS (Computerized Maintenance Management System) is a plus
• Ability to multitask efficiently in a fast-paced environment while maintaining attention to detail
• Strong organizational skills with the ability to prioritize tasks effectively
• Knowledge of relevant legal regulations related to residential property management

This position offers an engaging opportunity for individuals passionate about property management and delivering exceptional resident experiences. The successful candidate will be a proactive communicator with a strong sense of responsibility and professionalism.

Pay: $30,000.00-$48,000.00 per year

Benefits:

• Commuter benefits
• Flexible schedule
• Housing allowance
• Mileage reimbursement
• Paid time off
• Profit sharing
• Work from home

Work Location: In person