About Facilipay

Facilipay is an Irish FinTech company providing payment and customer engagement technology for businesses in the hospitality, retail, and service sectors.

Our platform helps businesses take payments, sell gift cards, run loyalty programmes, accept online orders, launch branded apps, and connect customer experiences across in-store and digital channels.

We work with small and medium-sized businesses as well as larger hospitality operators, helping them simplify operations, improve customer experience, and create new revenue opportunities through modern payment and engagement tools.

About the Role

Facilipay is looking for a SaaS Inside Sales Executive to manage inbound sales enquiries, re-engage previous prospects, and convert suitable SME opportunities into customers.

This is a phone-led, process-driven role requiring strong follow-up discipline, CRM organisation, and the confidence to speak with business owners and decision-makers.

You will be responsible for responding quickly to new enquiries, qualifying prospects, running discovery calls, demonstrating Facilipay’s solutions, preparing proposals, managing follow-up, and closing suitable SME opportunities.

You will also work through previous inbound enquiries and dormant opportunities to identify prospects who may now be ready to re-engage. The role may also involve targeted sales development activity into priority sectors where there is a clear fit for Facilipay’s products.

This role is ideal for someone early in their sales career who wants to grow in SaaS, FinTech, payments, and hospitality technology.

Key Responsibilities

• Respond quickly and professionally to inbound sales enquiries.
• Contact prospects by phone, email, and video call to understand their needs and assess fit.
• Run structured discovery calls with business owners, operators, and decision-makers.
• Demonstrate Facilipay’s products and explain how they can support the customer’s business.
• Prepare and follow up on proposals for suitable SME opportunities.
• Manage smaller inbound opportunities from first enquiry through to closed won.
• Re-engage previous inbound leads and dormant opportunities that did not previously convert.
• Follow up on sales and marketing campaign activity where prospects have shown interest.
• Maintain accurate records in HubSpot, including call notes, deal stages, next steps, and follow-up tasks.
• Work with senior sales, onboarding, and customer success colleagues to ensure a smooth handover for new customers.
• Carry out targeted sales development activity into priority sectors or accounts where required.

What We’re Looking For

• 1-3 years’ experience in sales, sales development, business development, account management, or another customer-facing commercial role.
• Confidence speaking with prospects by phone, video call, and email.
• Strong communication skills and a professional, customer-focused approach.
• Good organisation and follow-up discipline is essential to this role.
• A proactive attitude, willingness to make calls and progress opportunities.
• Comfortable working to activity, pipeline, and sales targets.
• Interest in technology, SaaS, FinTech, payments, hospitality, or retail.
• Ability to learn and explain software products clearly.
• Experience using HubSpot or another CRM would be an advantage.

What We Offer

• Competitive base salary with performance-based OTE.
• Opportunity to develop your career in SaaS, FinTech, and payments.
• Hands-on experience across the full SME sales process, from enquiry to close.
• Exposure to hospitality, retail, payment & engagement technology.
• Support and coaching from experienced commercial colleagues.
• Collaborative team environment in a growing Irish technology company.

Pay: $56,000.00-$80,000.00 per year

Benefits:

• Paid time off
• Work from home

Work Location: Remote