Overview:This position will be a part of the Canada sales team, reporting to the Director of Canada Sales & Operations. This individual will be responsible for multiple concurrent projects and work with various departments as well as external organizations to meet customer objectives and deadlines. This individual will help ensure world class customer service is provided to the customer.
Responsibilities:- Play a key role in the cross-functional team (Sales, Quoting, Coordination, Logistics) by providing customer expectations, project information/updates, confirmed deadlines and post shipment deliverable requirements.
- Initiates equipment orders based on project schedules and lead time constraints.
- Works with third party vendors to approve quotes and verify dimensions for buyout products.
- Sales Project Manager to attend customer meetings, review project schedules and coordinate equipment deliveries with installing contractors, both internal and external.
- Manage prototype and new store design documents by reviewing plan changes to existing projects to determine any equipment change needs – coordinate and facilitate equipment changes as necessary.
- Manage and maintain design documents include equipment schedules, refrigeration drawings, walk-in cooler/freezer shop drawings and Powerwall design. (Submittals)
- Attend meetings and provide input regarding floor plan updates and impact to refrigeration design
- Present design improvement opportunities along with cost saving incentives during prototype meetings
- Prepare Post Bid information and contract documents. Pricing for all Install and Equipment.
- Assist with managing relationship with Procurement Buyer
- Manage and provide forecast support and demand planning for account
- Maintain and manage the customer specific pricing sheet and equipment templates
- Finalize sales, develop sales presentations, equipment ordering & accuracy, Field needs.
- Schedule equipment deliveries with install teams and provide onsite verification of deliveries and equipment check in
- Pursue chronic field issues and develop solutions to also drive product innovation.
- Maintain and manage the shipping schedule for the customer by coordinating timing of all equipment ordering and verify accuracy of equipment selections.
- Manage warranty and aftermarket part needs for install teams.
- Responsible to identify the need for & coordinate own travel schedule to active jobsites to review equipment deliveries & meet with installing contractors.
- Records product deficiencies & follows-up with remedial steps, both temporary and permanent, to ensure customer satisfaction.
- Recognizes and supports others’ personal stake in business objectives; helps promote others’ agendas that are consistent with the sales objectives; acts as a collaborative partner.
- Shows inquisitiveness and eagerness to gain sales- or business-related knowledge; scans the environment for formal and informal experiences that can provide new skills, behaviors, and/or knowledge; proactively makes time for these experiences.
Qualifications:Qualifications and Education Requirements
Project Manager I
- Bachelor’s degree with 0-3 years relevant project management experience OR
- High school diploma with 5+ years of relevant project management experience/training OR
- Combination of education, training and project management experience totaling at least 2 years
- Consistently lives the Hussmann Behaviors for Success
- Exposure to Hussmann or refrigeration equipment and products
- Basic understanding of HPC software