Overview

The Sales Support Representative will provide dedicated support to the sales team by managing a high-volume, multi-line phone system, coordinating schedules, and ensuring accurate, timely documentation. The role requires a proactive professional with exceptional communication skills, proficiency in multiple systems, and knowledge of POA/HTA processes to streamline workflows and maintain strict confidentiality.

Responsibilities:

• Provide dedicated support to the sales team to ensure smooth operations
• Manage a multi-line, high-volume phone system, directing calls to appropriate staff or departments
• Schedule and coordinate meetings, appointments, and client follow-ups
• Maintain a comprehensive understanding of POA/HTA documentation and processes
• Assist in preparing and providing relevant information to clients and internal teams
• Support the sales process by ensuring all necessary documentation and communication are accurate and timely
• Ensure confidentiality of all client and company information
• Collaborate with team members to streamline communication and workflows
• Other duties as required

Qualifications:

• Proven experience managing multi-line phone systems in a busy environment
• Knowledge of POA/HTA preferred
• Excellent communication and organizational skills
• Ability to prioritize tasks and manage time effectively in a fast-paced setting
• Proficiency in multiple systems and software relevant to sales support

Pay:

$48,000.00-$50,000.00 per year

Benefits:

• Extended health care
• On-site parking
• Paid time off

Ability to commute/relocate:

Unionville, ON L3R 1M7: reliably commute or plan to relocate before starting work (preferred)

Application question(s):

• What are your salary expectations for this role?

Experience:

• Sales: 1 year (required)

Work Location:

Hybrid remote in Unionville, ON L3R 1M7