Intro

We are seeking a passionate candidate with experience in Salesforce Data Cloud and a solid understanding of data management. In this role, you will use Salesforce Data Cloud to create data-driven customer experiences. You will design, identify, and recommend scalable solutions to clients.

Location

Remote, within Canada or the United States

Responsibilities

As a Salesforce Data Cloud Consultant, your role will involve:

• Working with clients to understand their needs, particularly in areas like data-driven marketing, a unified customer view, and marketing technology, all with a focus on Data Cloud.
• Authoring solution design documentation to fulfill client requirements.
• Conducting thorough assessments of a customer system landscapes and identifying areas for optimization using Data Cloud.
• Building audience segmentation strategies using Salesforce Data Cloud features.
• Teaming up with other groups to transform data-driven insights into practical marketing and customer service initiatives.
• Explaining complex Digital Data and CDP topics to those unfamiliar with these areas, including discussing the benefits and potential drawbacks of solutions.

Experience Requirements

• Experience working with Data Cloud and involvement in at least two implementations.
• Experience with Customer Data Platforms or Master Data Management (MDM) platforms, such as Salesforce Data Cloud, IBM InfoSphere, Segment, Amperity, or ActionIQ.
• Proven experience working with Customer Data Platforms (CDPs).
• A solid understanding of data management principles, data modeling, and Extract, Transform, Load (ETL) processes.
• Familiarity with Salesforce Marketing Cloud or core Salesforce products is highly advantageous.
• A strong analytical mindset and demonstrated ability to derive insights from complex customer datasets.
• Excellent communication and collaboration skills, with the ability to bridge technical and business concepts.
• Preference will be given to candidates with certifications in Salesforce Data Cloud, Marketing Cloud, or related areas.
• Working knowledge of Salesforce Data Cloud.
• Experience with Salesforce Sales/Service Cloud data models.
• Experience with marketing campaign design and implementation.
• Experience with technologies and processes for mobile and social media technologies, solutions, and strategies.
• Experience in a consulting environment and/or digital agency, with a demonstrated track record of continuing responsibilities, creativity, and innovation.

Benefits

• The opportunity to be part of a fast-growing professional services organization working with some of the largest and most exciting companies in the world
• A flat, modern, high integrity work-culture with direct and daily access to all levels of the team
• Medical and dental benefits
• Best in-class training on the Salesforce platform
• An allowance to help set up your own home office, whether you work remotely or at our office
• Flexible remote work options to suit your role and lifestyle
• We empower you to hone your craft with paid time for training, reimbursement for certifications and the ability to share your passion across our blog and social accounts.

Please note: While hands-on Salesforce Data Cloud experience might be limited in the market, we are actively seeking candidates who clearly demonstrate their transferable skills from CDPs and data-focused roles.