Company OverviewVentum Financial is one of Canada’s largest independent investment dealers with approximately 400 employees nationwide and approximately $10 billion in assets under administration. Known for its entrepreneurial spirit and client-first approach, Ventum Financial provides expertise across multiple sectors.
For institutional clients Ventum provides expertise across a variety of sectors delivering a range of research, investment banking, advisory, and sales & trading services. For private clients, Ventum offers a comprehensive advisory and wealth management platform for its Investment Advisors and Portfolio Managers who provide customized advice to their clients and access to the full spectrum of securities products and services.
Position OverviewWe are seeking a detail-oriented and motivated Securities Services Associate to join our Operations team in Toronto. Reporting to the Team Lead, this role is primarily responsible for processing receipts & deliveries of new issues, client and interoffice transactions and other tasks as assigned. The ideal candidate must work well in a team environment, be eager to learn, be highly organized, and committed to accuracy.
At the core of our staffing philosophy is a commitment to collaboration, continuous learning, and flexibility. We encourage a “work floater” mindset, where the team members are cross-trained across multiple functions and empowered to support other teams during peak volumes or when additional help is needed. This approach fosters a dynamic and resilient work environment, promotes professional growth, and ensures we consistently deliver high-quality service across all areas of our operations. collaborate and learn, be highly organized, and committed to accuracy.
The ideal candidate will:
- Thrive in a team-orientated environment
- Be eager to learn and take on new challenges
- Demonstrate strong organizational skills and attention to detail
- Be open to cross-training and supporting other operational roles as needed
Key ResponsibilitiesFront-Line Capital Markets Operational Support (Primary Focus)- Act as the primary Operations point of contact for Capital Markets, with direct accountability for supporting Toronto-based activity and ensuring alignment with Vancouver teams.
- Provide hands-on, operational coverage for time-sensitive Capital Markets activity, including:
- Physical securities receipt, deposits, and custody handling
- POA validation and execution support
- ECM deal coordination, panel readiness, and settlement execution
- Serve as the escalation point for urgent operational issues, driving timely resolution across Securities Services, Settlements, and Reorg teams.
- Improve visibility and communication of trade and settlement status to Capital Markets teams, reducing delays, manual follow-ups, and execution risk.
Retail Advisor Operational Support- Provide direct operational support to Retail advisors and branches, particularly for Toronto-based activity requiring in-office or time-sensitive handling.
- Support key advisor-facing processes, including:
- Deposit receipt and processing (including urgent/instant deposits)
- Physical documentation handling and coordination with transfer agents
- General troubleshooting and issue resolution for account or transaction-related inquiries
- Physical Cheques
- Act as a local point of escalation for advisor operational issues, ensuring timely resolution and appropriate coordination with centralized Operations teams.
Day-of-Execution Coordination & Operational Readiness- Provide end-to-end operational coordination on high-priority or time-sensitive activity, particularly ECM deals and Non-Brokered Private placements