Job Summary

We're looking for a bright mind who is ready to be the first point of contact for customers and help find solutions to their storage needs. In this role, you'll help the team increase facility occupancy by devising promotional strategies, building and fostering new and existing customer relationships, and handling administrative tasks.

Duties

• Guiding the customer through every step in their self-storage journey, from first contact to signed rental agreement and beyond
• Assessing wants and needs, and finding solutions for all customer types
• Building relationships with tenants, and ensuring a consistent experience which communicates the security and professionalism of the facility
• Monitoring the pricing and promotions of nearby competitors
• Engaging in marketing efforts, devising new campaigns and strategies to drive new unit rentals
• Assisting with administrative tasks including data entry, filing, and maintaining organized records.
• Maintaining accounts receivable, ensuring regularly processed payments and pursuit of delinquent accounts
• Daily light interior and exterior facility maintenance: Washrooms, office, hallway, and units
• Other duties as needed

Requirements

• Excellent communication skills, including professional phone etiquette and negotiation abilities.
• Ability to handle customer inquiries with patience and professionalism while maintaining a positive attitude.
• Experience in sales or customer relationship management is a plus.
• High school diploma or equivalent; additional education or certifications related to administrative support is advantageous. Bachelor's in a related field (business, communications) is a plus.

Job Type

3 Month Fixed Contract, with potential for full-time after trial period. 5 Days per week, alternating weekends.

About us

Canada Storage Station is a locally owned and operated storage facility located in Surrey, BC. Approaching 20 years in business, the facility has long been a pillar of the Newton area providing safe and secure storage for the belongings of nearby residents.

Note

This description is not an exhaustive list of all responsibilities, duties, or features of the provided role and Canada Storage Station reserves the right to make changes at any time. Canada Storage Station is an equal opportunity employer.

Job Type: Fixed term contract

Contract length: 3 months

Pay: Up to $26.50 per hour

Work Location: In person