Accelerate your success at Colliers.

Why Colliers?

As one of Canada’s leading commercial real estate services firms, we are driven by our mission to accelerate success for our people, clients, and communities.

A career at Colliers gives you the opportunity to make an impact, advance your career, and collaborate with top-tier talent. Don’t just take our word for it – we’ve been recognized as a top employer on a number of prestigious lists, including Best Workplaces in Canada, Best Workplaces for Women, Best Workplaces with Most Trusted Executive Teams, among others.

*** This position is a Senior Property Manager role in downtown Toronto***

About this role

The Senior Property Manager is a seasoned leader with extensive experience overseeing large, high-profile property portfolios, managing both operational and financial activities. This role is responsible for the comprehensive management of a commercial portfolio, ensuring alignment with ownership goals and objectives. The Senior Property Manager fosters strong relationships with clients, tenants, and vendors while serving as a trusted advisor, delivering strategic solutions to optimise property performance.

Staff Management

• Supervise portfolio personnel and resources to ensure property is properly maintained and owner objectives are met.
• Responsible for leading and managing staff, including hiring, training, coaching and evaluating performance.
• Supervise on-site personnel.
• Assist with the supervision of construction management projects as required.

Client Relations/Client Reporting

• Maintain owner relationship and satisfaction through appropriate communication (visual, written and oral).
• Maintain tenant contacts and satisfaction through appropriate communication (visual, written and oral).
• Administer and ensure compliance with the terms of all tenant leases (LLW, TI, LOC, etc.).
• Develop and maintain Tenant Manual.

Budgeting/Financial

• Responsible for annual budget preparation and tenant reconciliations for review and approval by senior management and ownership.
• Prepare monthly and quarterly ownership reports.
• Understand the portfolio's financial performance relative to the owner's goals and objectives.
• Approve purchase orders, invoices and rent-up schedules.
• Oversee collection of rent, payment of expenses and compliance with lease terms.
• Oversee and participate in the preparation of annual adjustments/reconciliations for the portfolio.
• Monitor gross sales reports for retail properties. Assure timely reporting from tenants and billing of the annual percentage of rent as required. Coordinate tenant sales audits.
• Prepare and submit annual operating and capital budgets for owner approval, including comments and assumptions for the same.
• Approve payables and establish priorities of payment when necessary.
• CAM and operating expense reconciliation.
• Review monthly financials and prepare comments for owners, and recommend corrective action as necessary.
• Monitor real estate taxes and assessed valuations to ensure proper levels of taxation.
• Control expense commitments and develop expenditure procedures to adhere to budget guidelines.

Maintenance

• Develop and maintain building procedures, utilising building staff as appropriate.
• Conduct property inspections. Ensure vacant space, including monitoring efforts, is in place.
• Develop and maintain long-range plans (rehab/modernisation), including maintaining knowledge on competing properties.
• Preparation of proposals and presentations to clients.
• Start-up of new management assignments.
• Work in collaboration with the SOM.

Strong client relationships are important to you. You enjoy playing a central role in custome