Why Work for Alberta AG Centre?At Alberta AG Centre, we believe great people build great dealerships. If you’re looking for meaningful work, real growth, and a team that feels like community, you’ll find it here.
- Built on Grassroots Values. As a locally owned dealership, we’re grounded in Alberta’s agricultural communities. Our decisions are made close to home, and your work directly supports the farmers, families, and producers who keep our province growing. When you’re here, you’re part of a team that’s deeply invested in the people and communities we serve.
- Grow With Us. We believe in investing in our people. Through hands-on training, mentorship, and practical support, we’re committed to helping you build a career — not just fill a role.
- Work Hard. Live Well. Agriculture is demanding, but balance matters. We offer consistent hours, competitive compensation, and benefits designed to support you both on the job and at home.
About Alberta AG CentreAlberta AG Centre is a locally owned organization dedicated to supporting the agriculture industry through expert knowledge, reliable service, and innovative solutions. We take pride in being part of the communities we serve and in fostering a workplace built on teamwork, respect, and ongoing development.
Service AdvisorLocation:The primary work location will be the Olds branch. A physical presence at the Lougheed and Stettler branches is required up to two times per month.
Hours- Monday to Friday, 8:00 AM – 5:00 PM (1‑hour unpaid lunch)
- On‑call and overtime required during harvest and peak seasons
- Occasional weekend work
Position Reports To- Olds& Stettler Service Manager, along with other management depending on the matter at hand.
About the RoleThe Service Advisor acts as the primary point of contact between customers and the Agricultural Equipment Service department for the Olds, Stettler and Lougheed branches ensuring a professional and efficient service experience from intake through completion. This role coordinates service requirements with technicians, communicates updates and recommendations clearly, and supports equipment uptime while upholding Alberta AG Centre’s commitment to high‑quality customer service.
Key Responsibilities- Create, manage, and process internal and external service work orders accurately and efficiently.
- Coordinate equipment movement and logistics between locations and for customer units as required.
- Prepare warranty claim documentation and supporting materials for review and submission and assist with follow‑up as required.
- Communicate with customers regarding service requirements, work progress, completion timelines, and payment processing.
- Liaise with Service Technicians regarding work orders, job status, scheduling, and timecard completion.
- Maintain Accounts Receivable and Work‑In‑Progress (WIP), including billing, payment collection, receipt issuance, and invoice processing.
- Process Technician daily timecards to support accurate and timely payroll processing.
- Maintain service truck records, including scheduled maintenance and service recall documentation.
- Work closely with Service Managers and Technicians to support efficient service operations and customer satisfaction.
- Maintain accurate and up‑to‑date customer files in both paper and digital formats.
- Perform general office duties
The duties listed above reflect core expectations but do not limit the employee from performing other tasks as assigned to support team and business objectives.
Qualifications & Skills- Knowledge of the agricultural industry and agricultural equipment is considered an asset.
- Previous dealership experience is considered an asset.
- Ex