Build Relationships. Drive Growth. Make an Impact.
Since 1968, Robert’s Equipment has been more than a dealership — we’ve been a trusted partner to the people who feed, build, and care for our communities. What started as a single family-run location has grown into a respected, multi-branch organization across Southwestern Ontario, without ever losing sight of what matters most: integrity, expertise, and showing up when our customers need us. Today, as an authorized dealer of New Holland, Kubota, and other leading brands, we deliver dependable equipment solutions backed by real support — from our six full-service locations to our mobile technicians who meet customers where they are.
We are Reputable. Reliable. Resourceful. — and we’re growing.
Now Hiring: Service WriterIf you’re someone who thrives on organization, clear communication, and keeping things running smoothly behind the scenes, this is your opportunity to join a high-performing, supportive service team. This isn’t just an administrative role — it’s a fast-paced, customer-facing position where you’ll be at the center of the action, connecting customers, technicians, and internal teams to deliver a seamless service experience.
What You’ll Be DoingYou’ll play a key role in keeping the service department running efficiently while ensuring customers feel informed and supported every step of the way. Your day-to-day will include:
- Coordinating service appointments and managing technician schedules
- Creating, updating, and closing work orders with accuracy
- Acting as the main point of contact between customers and technicians
- Communicating repair updates, timelines, and invoicing details to customers
- Supporting warranty processes, including submitting claims and tracking parts
- Following up on payments, invoices, and outstanding balances
- Working closely with parts, sales, and service teams to keep operations flowing
- Maintaining organized records, customer profiles, and documentation
- Assisting with month-end and year-end administrative processes
- Delivering a professional, high-quality customer experience at every interaction
What Makes You a Great FitYou’re organized, detail-oriented, and enjoy being the go-to person who keeps everything on track.
- 1–2 years of experience in an administrative or service-related role
- Basic understanding of agricultural or heavy equipment (an asset)
- Strong communication skills — able to clearly relay information between teams and customers
- Highly organized with the ability to multitask and prioritize effectively
- Comfortable working with technology, including Microsoft 365 and business systems
- Strong attention to detail, especially with numbers, invoices, and documentation
- Ability to work both independently and as part of a team in a fast-paced environment
- Professional, customer-focused mindset
Why Join the Robert’s Team?This is more than a support role — it’s a chance to build a career with a company that values teamwork, growth, and doing things the right way.
- Competitive compensation
- Comprehensive benefits (health, dental, vision, life insurance)
- RRSP/TFSA matching
- Employee discounts
- Stable, team-oriented work environment
- Opportunities for growth and development
A Role That Keeps You MovingThis position is perfect for someone who enjoys variety in their day — balancing customer interaction, coordination, and problem-solving in a dynamic dealership environment. You’ll be a critical part of ensuring customers get back up and running quickly and efficiently.
A Lifestyle Worth Moving ForIf you’re not already local, this role offers a unique chance to relocate to one of Ontario’s most scenic regions. Grey-Bruce, Huron, and Wellington counties offer:
- Affordable housing
- Strong, welcoming communities
- Short commutes and