Job DescriptionWe are looking for an enthusiastic, energetic team member for our print, ship, and full-service business center located in Coquitlam, BC. This is a part-time position with the possibility of transitioning to full-time. Immediate start available.
You will be responsible for quoting and processing shipments for our constant flow of walk-in customers, as well as handling other front-end tasks while delivering excellent customer service. In this role, you’ll also assist with printing and design services, including file preparation, layout, and setup. You’ll operate various store equipment such as copiers, printers, rental computers, and the point-of-sale system, while helping maintain a clean, organized, and customer-focused environment.
Responsibilities- Work at the retail counter assisting customers with shipping packages, mailing letters, making copies, sending faxes, and sorting mail and packages for private mailbox customers.
- Produce print materials using Adobe and Microsoft Suites on PC, ensuring quality and accuracy.
- Assists customers with their product and service needs in person, through email, and by phone
- Processes customer sales through the point-of-sale system
- Upsells, cross-sells, and actively participates in marketing and promotional initiatives
- Open and close the center, including managing the cash register and other systems
Qualifications- Previous customer service or sales experience in a retail environment
- Experience with shipping couriers such as FedEx, DHL, and Purolator is an asset
- Strong computer skills, including proficiency in Microsoft Office, Adobe Suite, and POS/cash register systems
- Excellent communication skills, both verbal and written, with the ability to interact professionally in person, over the phone, and via email (fluency in English required)
- Graphic design skills (e.g., Adobe Photoshop, Canva) are an asset but not required
To apply, please email your resume and availability for consideration. We appreciate your interest and thank all applicants for applying.
Job Type: Part-time
Pay: From $19.00 per hour
Work Location: In person