Overview

In this role, you will support Shine’s Program Team in delivering the Dream Programs, ensuring that all aspects run smoothly, on schedule, and within budget.

You will coordinate with young people (aged 11–21), their families, stakeholders, and vendors to facilitate seamless program execution. By paying close attention to detail and maintaining high standards in all interactions, you will help create experiences that are impactful, memorable, and tailored to the unique needs of each participant.

This is a London, Ontario-based position with a hybrid working model. Please send your resume and cover letter to careers@shinefoundation.ca. Please put the Job Title in the subject line.

Key Duties

• Assist the Program team with all tasks related to program and project management.
• Ensure that all work plans are maintained and followed.
• Interact with program participants, families, volunteers, vendors, sponsors, and other stakeholders through video calls, phone calls, and email.
• Always maintain professional and effective communication.
• Plan, coordinate, and execute events.
• Take responsibility for specific projects as assigned.
• Solicit donations or support on behalf of Shine in a professional, assertive manner.
• Negotiate partnerships or sponsorships when needed.
• Representing Shine at external events and functions, to ensure a positive organizational presence.
• Maintain and update Donor Perfect database, ensuring accurate tracking of donors, participants, and program metrics.
• Work a flexible schedule as required to meet program needs.
• Collaborate as part of a team and occasionally assist with tasks outside of your immediate role.

Requirements

You are an adaptable, motivated, and compassionate individual who brings professionalism, curiosity, and a commitment to Shine’s mission. You thrive in dynamic environments, balancing multiple priorities while maintaining empathy and attention to detail. Specifically, you:

• Have or are working toward an undergraduate degree in a related field.
• Possess exceptional professional communication skills in both official languages (French and English are strongly preferred).
• Manages multiple priorities and conflicting deadlines effectively.
• A creative problem solver who performs well under pressure.
• Have advanced proficiency with Microsoft Office Suite and Microsoft Teams.
• Know the database Donor Perfect database
• Have experience working in a fast-paced and at times, emotionally charged environment.
• Handle confidential information with discretion, respecting the privacy of young people and families.
• Are sensitive to and understand the unique issues and challenges faced by individuals living with disabilities.
• Have experience engaging with people from diverse ethnic and social backgrounds.
• Demonstrate strong attention to detail and the ability to manage multiple projects simultaneously.
• A confident negotiator with a tenacious yet pragmatic approach.
• Hold a valid driver’s license.
• Are between 18 and 30 years of age.

Pay: $17.60 per hour.

Benefits

• Casual dress
• Company events
• On-site parking
• Work from home