Are you looking for an entry-level opportunity to make a real impact within an industry leader? We are seeking a detail-oriented individual to join the team as a Learning and Development Specialist focused on documentation. In this role, you will help capture essential business knowledge and turn it into clear, accessible training guides. If you are organized, enjoy writing, and are looking to grow your career in process documentation, this role is for you!

Position: Specialist, Learning and Development

Location: Toronto or Mississauga ON

Payrate: $23.24/h

Advantages

• Pay Rate: $23.24/h
• Contract Duration: 12 months (with a strong possibility of extension)
• Location: Toronto or Mississauga, ON
• Work Mode: Hybrid / Office (as per operational needs)
• Schedule: Full-time (Standard day shift)

Responsibilities

• Support managers and subject matter experts (SMEs) in identifying and capturing business workflows.
• Observe workflow recording sessions (live or screen captures) to document detailed procedural steps.
• Convert recorded process information into structured, written guides within the documentation system.
• Format documents using standard templates, including screenshots and visual aids for better clarity.
• Perform routine updates on existing procedures to ensure all information remains current.
• Organize document repositories and maintain accurate version history and change logs.
• Proofread and edit draft materials to ensure they meet quality and clarity standards before final approval.

Qualifications

• Experience: 1-2 years of relevant experience (internships and post-secondary projects included) included Administrative Assistant, Training Coordinator, Operations Support, or HR/Continuous -Improvement Intern.
• Education: Post-secondary education required.
• Technical Writing: Proven ability to translate complex tasks into simple, step-by-step instructions.
• Software: Proficiency with Microsoft Word, SharePoint, and content management tools.
• Languages: Strong command of English (written and verbal). Bilingualism is an asset.

Summary

If you are interested in this position, please apply online today! Or via email with the job title in the subject line to: marie.thiers@randstad.ca

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.

This posting is for existing and upcoming vacancies.