Support Specialist (Full-Time, Permanent)

About Supportive Homes

Supportive Homes is a growing supportive housing organization dedicated to helping individuals with developmental disabilities and dual diagnoses live meaningful, independent, and community-integrated lives.

We provide both group and independent living environments, tailoring support to each individual’s unique needs. Our approach is person-directed, dignity-focused, and grounded in respect, inclusion, and high-quality care.

We are currently hiring Full-Time Support Specialists for an existing vacancy at our High Park North location.

Compensation

$20.00 – $24.75 per hour, commensurate with education, training, and relevant experience.

Position Summary

Support Specialists provide person-directed assistance to individuals with developmental disabilities, supporting daily living, personal growth, community inclusion, and overall well-being in accordance with individualized support plans and organizational policies.

Key Responsibilities

• Provide person-directed support in residential and community settings
• Build trusting, respectful relationships with clients
• Respond to behavioural and emotional needs using approved CPI de-escalation strategies
• Facilitate life skills development including hygiene, budgeting, cooking, nutrition, and social skills
• Promote community inclusion through outings and engagement opportunities
• Assist with medical appointments and health-related coordination
• Support conflict resolution and manage challenging behaviours
• Maintain accurate and timely documentation and reporting
• Assist with household cleanliness, maintenance, and safety

Specialized Roles Available

Support Specialist – Mentor

• Support life transitions, emotional regulation, and goal setting
• Foster self-advocacy, independence, and coping strategies
• Child and Youth Worker (CYW) education and/or experience considered a strong asset

Required Qualifications

• Diploma or degree (completed or in progress) in a related field such as DSW, PSW, CYW, Social Services, Behavioural Science, or similar
• Experience supporting adults with developmental disabilities and/or dual diagnoses preferred
• Strong written and verbal communication skills
• Proficiency with Google Drive and documentation systems
• Valid G-Class driver’s licence and reliable vehicle for transporting clients to appointments and community activities
• Up-to-date vaccinations/immunizations as required for client and workplace safety

Required Certifications (Prior to Start Date)

• Valid First Aid & CPR – Emergency Level C
• Valid CPI Certification
• Current Vulnerable Sector Check and/or Broad Record Check (preferably issued within the past 3 months)

Physical & Work Environment Requirements

This role requires the ability to stand, walk, lift, transfer, and physically support individuals with varying mobility and behavioural support needs.

Schedule

We provide 24/7 support and offer:

• Day Shifts
• Evening Shifts
• Overnight Shifts

Benefits

• Extended Health Care
• Dental Care
• Vision Care
• On-Site Parking
• Casual Dress
• Discounted or Free Food

Additional Information

Employment is conditional upon successful completion of all pre-employment requirements, including certifications, screening checks, and reference verification.

Supportive Homes is committed to inclusive, barrier-free recruitment and selection processes. Accommodation is available upon request for candidates participating in all aspects of the hiring process.

Job Types: Permanent, Full-time

Pay: $20.00-$24.75 per hour

Benefits:

• Casual dress
• Dental care
• Extended health care
• On-site parking
• Vision care

Licence/Certification:

• Vulnerable Sector Check (Within a year) (required)
• First Aid/CPR Emergency or Standard Level C (required)
• Non-Violent Crisis Intervention Training (required)

Work Location: In person