Job description:Join Our Team at Al Anderson's Source for Sports!
Are you an individual brimming with energy, drive, and a passion for serving others? Look no further! We're on the hunt for a vibrant individual to fill the full-time role of Team Sales Customer Service Lead in our dynamic Team Sales Department.
About Us:At Al Anderson's Source for Sports, we're all about teamwork and providing top-notch service to our customers. We're currently seeking a full-time, permanent Team Sales Customer Service Lead to join our squad. No prior experience in our industry? No worries – bring a positive attitude and willingness to learn and we'll provide you with all the training you need to succeed!
Responsibilities:- Customer Service: Greet customers with a smile as they enter our Team Sales department, helping them with order pickups, payments, product sizing and scheduling appointments with our sales associates.
- Email Assistance: Stay on top of customer inquiries received via email, responding to basic inquiries and passing on sales leads to our sales team.
- Phone Support: Be the friendly voice on the other end of the line, answering incoming calls and assisting customers with online order questions and team-specific inquiries.
- Website Help: Assist in keeping our various websites running smoothly, guiding customers through our online order platforms with ease.
- Sample Room Organization: Keep our Team Sales showroom looking sharp and our sample lending library up to date and organized for easy access.
- Team Leadership: As our full-time staff, you will be the leader of our customer service team, working with our part time staff to make sure our customers are looked after every hour we are open.
- Team Assistance: Pitch in wherever needed to support our Team Sales department with office tasks, cleaning, sorting and all customer-related duties.
Qualifications:- Previous customer service experience would be an asset but your enthusiasm, good attitude and eagerness to learn is a must!
- Excellent communication skills.
- Energetic with a passion for serving others.
- Quick learner and motivated problem solver.
- Basic computer skills, including familiarity with Microsoft Office & Excel.
- Love for sports is a definite plus!
- Self-driven with a knack for staying organized.
Standard Hours of Work:Monday to Friday 9:30am – 6:00pm
Tuesdays (9am-6pm), every other Friday (9:30pm-5pm)
Starting Wage: $18/hour (depending on experience)
If you're looking for a fun, service-oriented full-time permanent job, we want you on our team! At Al Anderson's Source for Sports, we believe in providing opportunities for growth and development, all while having a great time serving our community.
Come join us in bringing the joy of sports to our customers at Al Anderson's Source for Sports!
Al Anderson’s Source for Sports is committed to hiring practices that are fair and equitable. We thank all candidates for their interest in the position; however, only candidates selected for an interview will be contacted.
Job Type: Full-Time
Work Location: In person
Job Types: Full-time, Permanent
Pay: From $18.00 per hour
Expected hours: 35 – 40 per week
Benefits:- Casual dress
- Dental care
- On-site parking
Work Location: In person