Ready to take your career to the next level? Invest in yourself! MSP Corp is a dynamic and evolving organization. Our team is energetic and multidisciplinary, performing at the highest levels. We thrive on the diversity of our team and believe that any candidate could be the talent to take us to the next level. We drive technology and performance by providing powerful toolsets, business support and professional services. Our team provides complete, turn-key solutions with one goal in mind — to ensure that we can deliver 100% any day, any time.

As we continue to grow, we are looking for a VCIO (Virtual Chief Information Officer) to join our team.

About the Role

As the vCIO, you will act as a strategic advisor to MSP Corp’s clients, aligning their business objectives with effective and scalable IT strategies. Your role will be key in driving value through technology roadmaps, identifying business risks and opportunities, and ensuring that each client’s IT investments support long-term success. You will collaborate closely with internal teams and client stakeholders to deliver high-impact, business-aligned outcomes.

Location: 70 East Beaver Creek Rd, Unit 43Richmond Hill, ON, L4B 3B2, CA

Schedule: Monday to Friday, 40 hours per week, 8:00 a.m. – 5:00 p.m.

Work Mode: Hybrid

What You’ll Do

Client Strategy & Business Alignment:

• Develop and maintain customized IT strategies that align with each client’s business goals.
• Lead regular strategic business reviews (QBRs) to discuss performance, planning, and evolving IT needs.
• Advise clients on risk management, cybersecurity, and compliance to ensure resilient operations.
• Monitor industry trends and emerging technologies relevant to client industries and needs.

Relationship Management & Consulting:

• Act as a trusted advisor to C-level executives and key decision-makers within client organizations.
• Build strong relationships with client stakeholders to understand their challenges and provide consultative solutions.
• Serve as the primary point of contact for strategic IT guidance and innovation discussions.

Technology Road mapping & Budget Planning:

• Develop and manage multi-year technology roadmaps in coordination with clients and internal service teams.
• Assist clients in IT budgeting, vendor management, and lifecycle planning to maximize ROI.
• Ensure alignment between technology investments and business value delivery.
• Work with MSP Corp’s sales teams and SME’s to provide technical pre-sales and draft scopes of work.

Internal Collaboration & Service Delivery Coordination:

• Collaborate with MSP Corp’s sales and service teams to ensure technical alignment with strategic goals.
• Review and guide project execution to ensure client satisfaction and strategic consistency.
• Ensure timely escalation and resolution of issues that may impact strategic client initiatives.

Performance & Metrics Oversight:

• Track client KPIs and overall IT performance indicators to assess strategic success.
• Provide recommendations based on analytics and reporting to drive performance improvements.
• Work with MSP Corp.’s service team leadership to ensure Service Level Agreements (SLAs) and business expectations are met or exceeded.

Process & Documentation:

• Maintain clear and accurate documentation of client strategies, roadmaps, and meeting notes.
• Use MSP Corp’s established tools and templates to standardize client-facing deliverables.
• Ensure documentation reflects any risk assessments, business impact analyses, and decision logs.

Professional Development:

• Stay current on IT trends, security frameworks, and business technology solutions.
• Participate in ongoing training, certifications, and leadership development programs.
• Share knowledge and insights with internal teams to strengthen MSP Corp’s advisory capabilities.

Other Duties:

Contribute to internal strategic planning, process development, and vCIO program improvements. Perform other duties as assigned to enhance