Details of the Role

JOB TITLE: Health & Safety Consultant

POSITION OPENINGS: 1 (Existing Position)

STATUS: Permanent, Full Time

LOCATION: Home Office

Candidates are required to reside in the National Capital Region (Ottawa), maintain a private and safe workspace, and have a high-quality internet connection.

TRAVEL REQUIREMENT: This position requires travel up to 50% of the time to meet with clients, attend conferences and support various business operations. Travel may include overnight stays depending on project needs and business demands.

HOURS OF WORK: 35 hours/week

CLASSIFICATION: Grade 7

The hiring range for this position ranges from $76,503 to $90,848, with the opportunity to grow within the broader salary range of $76,503 to $114,155 as you advance in your role.

About Us

Workplace Safety & Prevention Services (WSPS) is a not-for-profit organization committed to protecting Ontario’s workers and businesses. It serves more than 174,000 member firms and 4.2 million workers across the agricultural, manufacturing and service sectors. A proud partner in the province’s occupational health and safety system and a trusted safety advisor since 1917, WSPS has a rich history of making workplaces safer.

Our focus on healthy workplaces extends to our own strong safety culture. We’re committed to helping employees thrive in a remote-first world, and we’re honoured to be recognized as a Great Place to Work for two consecutive years for 2024 and 2025.

Why Work with WSPS

As a member of our team, you'll benefit from a compensation package aimed at keeping you happy, healthy, motivated and safe. Highlights include:

• 35-hour work week
• Flexible working arrangements within the province of Ontario
• Comprehensive life and health benefits (100% company paid Health & Dental)
• Defined Benefit Pension Plan
• Generous vacation and leave entitlements (including paid time off over Christmas and New Year's, paid parental leave benefits)
• Internet reimbursement
• And more!

Role

Reporting to the Manager, National Capital Region, the Health and Safety Consultant role is responsible for providing health & safety services and solutions (both virtually and in person) to customers. The Consultant works within a team to ensure annual goals and objectives associated with the WSPS Strategy are accomplished. The core accountability for the Consultant is ensuring customer engagement and high-quality service delivery are provided, on time and within budget, resulting in high customer satisfaction.

Key Responsibilities

Note: Percentages refer to approximate % of time spent on each area, over the course of a given year

DELIVER SOLUTIONS TO CUSTOMERS/CONDUCT BILLABLE SERVICES TO CUSTOMERS (50%)

• Collaborate with WSPS team members to ensure projects are effectively executed, meeting identified customer needs and ensuring a high degree of customer satisfaction and retention
• Accountable for the delivery of solutions (both in person and virtually) to customers maintaining quality standards, project timelines and budget
• Stays in constant communication with the customers to ensure a successful implementation of the project
• Support the Health and Safety Excellence program, as directed
• Promotes the benefits of implementing health and safety initiatives while working at customer sites and/or virtually, actively looking for opportunities to expand the service offering to the customer
• Identifies opportunities for follow-up with the customer
• Utilizes established internal delivery processes to support the customer with the implementation of health and safety solutions based on customer business needs and existing organizational processes and structure
• Assess client needs and work diplomatically within political framework of unionized and non -unionized workplaces and liaise with various stakeholders (e.g. MLTSD, senior management, supervisors, workers) to assist customers in complying with legislations, standards and best practices
• Proactively responds to customer information requests promptly and accurately, acting as a resource or gateway for information and service
• Updates customer plans with new customer information on a regular basis
• Provides on-site and public training and facilitation services to customers to increase workplace health and safety awareness, using established WSPS training standards and materials
• Provides gap assessment, audit, hazard risk assessments and program development support to customers

RELATIONSHIP-BUILDING (30%)

• Acts as the first point of contact for early-stage consulting and provide insight into health and safety improvements required for the business
• Prepares and presents effective proposals to new and existing customers to deliver business/health and safety solutions
• Using project coordination/management techniques, assists in delivering services and the completion of assign