Job Summary

We are seeking a highly organized and detail-oriented Administrative Assistant to support our operations. The ideal candidate will possess strong clerical skills, excellent communication abilities, and proficiency with various office software. This role involves managing daily administrative tasks, providing exceptional customer service, and ensuring smooth office functions to enhance overall productivity.

Responsibilities

• Manage front desk duties, including greeting visitors and answering multi-line phone systems with professionalism and courtesy, and monitoring email communications.
• Provide customer support via phone, email, or in person, ensuring excellent phone etiquette and customer service standards
• Perform technical records data entry, and Quality Assurance on Technician and Operation Records.
• Maintain organized files both electronically and physically to facilitate quick retrieval of information.
• Support flight operations including monitoring flight tracking and scheduling travel arrangements for Pilots.
• Assist with shipping and receiving of Parts.
• Support administrative projects as needed to improve office efficiency

Experience

• Previous clerical or administrative experience preferred, including familiarity with office procedures and customer service
• Proficiency with Microsoft Office (Word, Excel, Outlook), Google Workspace (Docs, Sheets), online travel bookings, and other software.
• Strong computer skills with the ability to perform data entry accurately and efficiently
• Excellent organizational skills with attention to detail in proofreading and document management
• Demonstrated ability to handle multiple tasks simultaneously while maintaining professionalism and confidentiality

Benefits

• Extended health care