Are you passionate about creating exceptional patient experiences? Dr. Glenn J. Paleczny Certified Specialist in Orthodontists is seeking an energetic and passionate Administrative Assistant to join our well-established practice in North Bay, Ontario. This is a replacement position within our established orthodontic team.

What Sets Us Apart

At Dr. Glenn J. Paleczny Certified Specialist in Orthodontists, we’re more than an orthodontic practice—we’re a community that values support, integrity, and continuous improvement. As part of Corus Orthodontists, a growing network of over 50 practices across North America, we offer:

• A Supportive Environment with Community Focus: Work in a positive, collaborative workplace where team members lift each other up. Build strong relationships with patients and the communities we proudly serve.
• Commitment to Excellence: Deliver quality care in every patient interaction and enjoy ongoing opportunities for growth, including $500 in annual learning assistance.
• Compensation & Perks That Count: Access a competitive total rewards package with an expected wage of $24-28/hr, including extended health coverage, a health spending account, and an employee assistance program. Complimentary orthodontic treatment for you and your immediate family.
• Work-Life Balance: Enjoy a 37-hour work week, Monday to Friday.

How You’ll Make an Impact

• Greet patients as they arrive and make them feel welcome.
• Book appointments for new and returning patients utilizing the appropriate scheduling templates.
• Ensure that the schedule accounts for the appropriate amount of doctor time, filling openings as necessary and discussing any major changes with the clinical team.
• Manage patient statuses and ensure that appointments are booked or archived accordingly.
• Enter relevant patient information into the computer and file all incoming correspondence and x-rays once they have been scanned.
• Manage active patient files and archive files for patients who are no longer in treatment.
• Confirm that appointment reminders are being sent out, follow-up with unconfirmed appointments, and reschedule no-shows.
• Take payments received at the front desk, post them, and provide receipts to the patients.
• Answer the telephone to direct calls, take messages, assist with patient emergency calls and answer general inquiries; follow-up on messages left during Clinic closures.
• Assist with maintaining the Front Desk, main floor washroom and waiting area.
• Be an active participant in staff meetings and committee meetings.
• Work cohesively with fellow team members to provide an atmosphere of trust, mutual respect, and cooperation.
• Ability to perform other duties as required for the efficient operation of the practice.

The Teammate We’re Looking For

• Previous experience in an Administrative Assistant role (Preferred)
• Experience working in a medical, orthodontic or general dental clinic is an asset.
• Working knowledge of Microsoft Office suite; proficiency with orthodontic management software systems is an asset.
• Exceptional interpersonal and communications skills (verbal and written), with a proven ability to build strong relationships and rapport with patients, parents, doctors, fellow team members and the community.
• Keen attention-to-detail and time management skills.

Ready to join a team that values excellence, integrity, and community? Apply today to start a rewarding career with Dr. Glenn J. Paleczny Certified Specialist in Orthodontists! We thank all applicants, but only those selected for an interview will be contacted.

#CAD At Corus Orthodontists, we’re building a workplace where everyone feels welcomed, valued, and free to be themselves. We’re proud to be an equal opportunity employer and believe that diverse perspectives make us stronger. If we connect with you about your application, please let us know if you need any accommodations—we’ll be glad to support you. Please apply only through our official channels: the Corus Orthodontists careers platform, Indeed, or LinkedIn. If you see this role posted elsewhere, it may be out of date or not authorized by us. We review all applications personally—no AI is used in our screening or selection process. Be sure to check your email (including junk/spam folders) so you don’t miss any updates from us.