Job | Assistant to the Operations Manager | Skillhub

Okotoks, ABFull-timeCA$60,000 - CA$70,000

About the Opportunity

Operational Support

Assist the Operations Manager with daily operational planning, scheduling, and workflow coordination
Support communication between sales, warehouse, logistics, and compliance functions
Prepare operational reports, KPIs, and documentation for management review

Regulatory Compliance & Licensing

Support compliance with all applicable Canadian firearms laws and regulations.
Assist in maintaining valid business firearms licenses and related records
Verify customer eligibility, licensing, and authorization prior to order release
Maintain accurate records for firearms and ammunition transactions, traceability, and audits
Assist with internal audits, inspections, and regulatory reviews

Order Processing & Documentation

Review and assist with order processing to ensure regulatory compliance prior to shipment
Ensure proper documentation accompanies all firearms and ammunition shipments
Assist with returns, transfers, discrepancies, and credits in accordance with legal requirements

Inventory Control & Security

Assist with inventory tracking, reconciliation, and cycle counts of firearms and ammunition
Support secure storage procedures and access control requirements
Report inventory discrepancies, losses, or compliance concerns immediately

Logistics & Carrier Coordination

Coordinate inbound and outbound shipments with approved and compliant carriers
Track shipments and resolve delivery issues while maintaining regulatory standards
Ensure shipping methods meet all legal, safety, and security requirements

Process Improvement & Training

Assist in developing, documenting, and maintaining standard operating procedures (SOPs)
Identify operational inefficiencies or compliance risks and escalate as required
Support employee training coordination related to firearms compliance and operational procedures

About You

Experience in wholesale distribution, firearms industry, or regulated industries considered a strong asset
Strong understanding of compliance-driven operations and documentation requirements
High attention to detail and accuracy
Proficiency with ERP systems, inventory management software, and Microsoft Excel
Excellent organizational, communication, and problem-solving skills
Ability to handle sensitive and confidential information professionally