Position: Building Service Worker

Department: Operations

Position Type: Regular, Full-Time, Union (40 hours per week)

Anticipated Start Date: May 2026

Job Summary

Join a team where safety, service, and operational excellence come together to support a world‑class facility and community experience. As a Building Service Worker you play a key role in maintaining a clean, safe, and efficiently operated sport, recreation, and event facility. As part of a dedicated operations team, this position supports day‑to‑day building operations, contributes to a positive experience for patrons and athletes, and responds effectively to routine and complex tasks with a high degree of independence and professionalism.

Examples of Work

• Operates custodial equipment in a safe manner.
• Deals tactfully and courteously with the public.
• Keeps accurate records, including, but not limited to: daily log of activities, equipment usage reports and material usage reports.
• Performs janitorial duties and routine building maintenance.
• Establishes and maintains liaison with community groups, program partners and others to assess needs of the community and appropriate responses to the needs.
• Works / collaborates with staff to review and evaluate the effectiveness of maintenance routines.
• Assists in developing policy recommendations for the maintenance of the building.
• Ensure that Health and Safety policies are followed at all times.
• Uses computer applications as required.
• Respond to building issues in order to maintain a safe environment and positive experience for staff and users.
• Prioritizes the work that has been assigned for the day and taking into account the issues that can arise during the shift.
• Resolves customer complaints and inquiries in a satisfactory manner, e.g. a complaint that has been received about the cleanliness of the building.
• Resolves issues with equipment that are not operating correctly.
• Performs equipment preventative maintenance as assigned.
• Assists with event conversion tasks
• Other duties as assigned

Your schedule at the Oval will look like: As our facility is open 7-days a week we have various scheduling needs. Flexibility to work various days/evenings and/or weekends.

Working Conditions:

• Must be able to work in all types of indoor & outdoor year-round climate conditions
• Must be able to be stand and/or walk for extended and/or full periods of shifts
• Must be able to meet ongoing physical demands of work, including safe lifting, pushing, pulling, bending, twisting, reaching, etc.
• Must be able to consistently lift a minimum of 50 lbs.
• Safe use of vehicles and equipment as required
• Independent and team work

Qualifications, Knowledge, Skills:

• Completion of Grade 12
• Valid BC Driver’s License.
• Building Service Worker Certificate is required.
• Additional certifications are an asset.
• Must possess the ability and commitment to work in a fast-paced environment, set priorities and balance a number of tasks at the same time.
• Proven experience in building and sustaining effective relationships.
• Sound knowledge of all aspects of janitorial and building maintenance equipment.
• Demonstrated ability to work with a diverse client base (youth, seniors, adults and special populations).
• Physically capable of carrying out the duties of the position.
• Exhibits good judgement and discretion.
• Strong consensus building and conflict resolution skills.
• Team player, but also works well independently.
• Basic computer skills.
• Excellent oral & written communications skills.
• Accurate keeper of records and information.
• Must be able to complete and maintain a successful criminal record check.

Compensation:

$29.20 per hour as per the Collective Agreement.

Perks: Our workplace culture embraces People, Excellence, Leadership, Team and Innovation.

• Access to use the Oval's 20,000sq ft fitness centre with top class facilities, over 100 pieces of strength and cardio equipment, 4-storey climbing wall, YYoga studio, endless fitness classes, Olympic sized ice rinks and the Richmond Olympic Experience (ROX) museum (restrictions may apply)
• Collaborative team environment
• We provide a comprehensive extended health and dental plan, in addition to an individual and dependent/s Health Spending Account, Paid Sick Leave, Vacation, Municipal Pension Plan (MPP) and awesome Oval Perks!

The Richmond Olympic Oval is an equal opportunity employer and welcomes applications from all groups. This includes women, visible minorities, Indigenous Peoples, persons with disabilities, persons of diverse sexual orientation, gender identity or expression (LGBTQ2S+), and others who may contribute to diversity. We also recognize unique styles, perspectives, beliefs and creativity that support a diverse, respectful, inclusive and collaborative work environment.

If you are personable, have a great attitude, are passionate about delivering exceptional customer service and have a genuine interest in co