Your difference is the difference

Do you love to develop and share great ideas? Do you believe your insights can drive people forward? Do you appreciate working with others and building on mutual successes? Perfect. We do, too.

As an employee-owned company, we foster a culture where our people can thrive – and by thrive, we mean a place where you can share your ingenuity, express your difference, and grow in your very own way. Whatever your area, no matter your grade, your unique skills and perspective will help drive change from operations to the C-suite, across a wide of range of projects and channels.

Are you ready to build a future that’s uniquely yours? Join our award-winning team and make a difference that defines you.

Our Toronto office is seeking a full‑time IT Student to join our Information Technology team. This is a contract position beginning in May 2026 and may be a 4-month summer term or an 8-month extended term. The successful candidate will gain hands‑on experience supporting day‑to‑day IT operations and contributing to various technical initiatives across the organization.

Duties:

• Provide first‑level technical support to end users via ticketing system, phone, email, live chat, and in person
• Troubleshoot and support hardware and software issues
• Ensure tickets are resolved in a timely manner, following escalation procedures when necessary
• Assist with installing, configuring, moving, and decommissioning computer equipment
• Support bulk PC installations in coordination with business teams to meet scheduled timelines
• Document IT systems, processes, and procedures
• Lift, unpack, and move IT equipment such as desktops and monitors
• Support IT activities outside of normal business hours when required

Qualifications:

• Currently enrolled in a College Diploma or Bachelor’s program in IT, Computer Science, or a related field
• Strong verbal and written communication skills
• Excellent customer service and interpersonal skills
• Self‑motivated team player with a positive attitude
• Ability to manage multiple tasks in a fast‑paced environment
• Strong organizational skills with attention to detail
• Working knowledge of Windows 10 and Microsoft 365 (O365)
• Basic knowledge of network printer setup and troubleshooting
• Strong commitment to professionalism, teamwork, and high‑quality service

Compensation Range

The salary range for this position is: $25-$30/hour

Compensation for this role will be determined based on a variety of factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, and business needs.

Diversity, Inclusion, and Accommodations:

At RVA, we are committed to fostering a workforce that reflects the diversity of the communities in which we operate. RVA is an Equal Opportunity Employer that considers applicants without regard to age, race, colour, national origin, citizenship, sex, sexual orientation, religion, creed, marital status, disability, or any other protected status. If you require any special accommodations, please advise Human Resources. Any information received relating to accommodations will be treated as confidential.

At RVA, we use AI in our applicant tracking system to improve the efficiency and fairness of recruitment. Your application may be reviewed by both AI and our hiring team for a thorough evaluation.