Mohawk Medbuy Corporation (MMC) is a national, not-for-profit, shared services organization that supports hundreds of health care providers across Canada, as well as child welfare agencies and other public sector organizations. MMC provides value-driven contracting and procurement solutions for medical/surgical supplies, pharmaceutical products, local sourcing, capital (equipment, FF&E and redevelopment) and nutrition solutions. Other services include data analytics, in-hospital support, warehousing/logistics, technology, procure-to-pay, and accounts payable.

With an emerging focus on sustainability and reconciliation with Indigenous Peoples, MMC is actively supporting the creation of a resilient value chain that incorporates environmental, social and governance best practices. Based in Burlington, ON, the organization also has offices in Toronto, Thunder Bay, Kingston, Brantford, London and Chatham, and a distribution centre in Oakville.

We are currently recruiting for a Permanent Full-Time Contract Management Coordinator to support our Strategic Sourcing team.

Position Overview

Provides support to the Sourcing teams through all stages of contract management and the ongoing maintenance of existing contracts. Primary objectives include Member customer service, supplier relations, contract management and issue resolution while coordinating and supporting all elements of contracts lifecycle, following BPS guidelines.

Key Responsibilities

Customer Service/Contract Maintenance

• Maintain systems with up-to-date information around contract milestones.
• Maintain systems with up-to-date information around transactional data (SAP, Allscripts, BC)
• Provide contract information to other departments within Mohawk Medbuy
• Provide excellent and timely Customer Service to Members and internal stakeholders
• Build and foster working relationships with contracted Vendors
• Liaise with Members on contract issues, committee action items and inquiries
• Support issue resolution of contracts, such as but not limited to:
• pricing discrepancies,
• product adds and discontinuations,
• Member commitments,
• Terms and conditions
• Contact information
• Cost analysis reporting, as required
• KPI and statistical reporting, as required.
• Maintain the MMC contact databases for all Members and Vendors

Operational Support

• Participate in the planning and execution of bi-annual members meeting
• Provide project support as requested by Managers or other internal departments

Additional Areas of Responsibility

• Contribute/assist team members when needed
• Continuous learning
• Work collaboratively on contract deliverables
• Provide occasional support to Sourcing Team for Initiative activities.
• Continue to support legacy work (as required) as we integrate

Qualifications and Skills

Education, Training, and Experience

Mandatory

• Post secondary degree or diploma
• 1-2 years’ experience with knowledge of suppliers and dealing with people in differing levels of profession/position
• Demonstrated proficient communication skills, both written and oral
• Excellent interpersonal skills with a high concentration on Customer Service
• Attention to detail and high level of accuracy
• Time management and organizational skills
• Adaptability with a desire to learn

Preferred

• Knowledge of contract management & BPS/CFTA Guidelines

Travel

• Ability to travel to Mohawk Medbuy offices if required.

As a condition of employment, you are required to submit proof of full COVID-19 vaccination to Human Resources.

MMC is a Healthcare of Ontario Pension Plan (HOOPP) employer offering a comprehensive benefits package and flexible remote work options. The targeted hiring range of this role is $51,353 - $60,187 dependent on experience. These job postings are for newly created vacancies.

Qualified candidates with a desire to join our innovative team are invited to submit their application in Dayforce. Mohawk Medbuy does not use artificial intelligence to screen, assess or select applicants.

We thank all applicants for their interest; however, only those selected for an interview will be contacted. If contacted for an interview, please inform us should any accommodation be required. Mohawk Medbuy is committed to providing accessible employment practices that comply with the Accessibility for Ontarians with Disabilities Act (AODA).