Company Description

Who We Are

With every job, there’s always the question of “why”. Why join a company? Why be part of their mission? Here, the why is easy. It’s because at some point, we’ve all needed someone there for us.

At the OTIP Group of Companies (OGC), we believe that something special happens when employees feel valued for the work they do, supported as the people they are, and included in the very fabric of the organization: they bring their best to work every day. And that's why we mean it when we say we put our people at the centre of everything we do. Join us as we grow our way into a future that reimagines what it means to deliver meaningful benefits support and service.

Job Description

What You’ll Do:

Reporting to the Agile Practice Manager, you’ll be responsible for managing cross-departmental Business Projects and/or Information Technology Systems (ITS) related projects in a diverse portfolio. This position requires strong project management knowledge including planning, executing and monitoring projects through to completion and benefits realization. The successful candidate will have an extensive background working in the insurance space, specifically with health and dental claims.

The core parts of your role will be to:

• Manages project scope, schedule, quality, budget, resources, and communication plans while proactively identifying, tracking, and resolving project issues.
• Leads project meetings, oversees governance and dependency management, and ensures the project team remains focused by minimizing distractions, disruptions, and impediments to progress.
• Guides project teams in identifying, assessing, and documenting risks throughout the project lifecycle.
• Develops and monitors risk mitigation strategies that appropriately consider business priorities, process effectiveness, delivery timelines, and regulatory/privacy requirements.
• Manages change and competing demands by assessing impacts to scope, schedule, budget, and risk, and clearly communicating required adjustments to stakeholders.
• Creates and maintains project timelines at the appropriate level of detail, ranging from high‑level milestone plans to integrated multi‑team schedules.
• Builds and maintains productive relationships with project sponsors, stakeholders, partners, vendors, and leadership across all impacted areas to ensure alignment and successful project delivery.
• Manages and coordinates external vendors to ensure deliverables, timelines, and contractual obligations are met.
• Champions organizational change and supports the adoption of new processes, systems, and ways of working.
• Ensures project decisions and deliverables align with sound business process design and operational best practices.
• Leads or facilitates project review sessions with leadership to provide updates, escalate risks or issues, and secure necessary decisions or support for successful delivery.

Qualifications

Let’s Talk About You:

This is the unique blend of skills and experience we would love to see in an ideal candidate:

• A minimum of 8 years’ experience in insurance (specific to health and dental claims), financial services or related industries is required.
• A University degree in a related field is required. PMP and Agile certification are an asset.
• Experience leading Waterfall, Agile and Hybrid projects as well as large integrated programs is required.
• Leadership experience on projects regarding managing business sponsorship, internal and external partners, budget, customer expectations, assessment of risk, escalation and resolution of issues, and project plans through execution.
• Strong facilitation skills with the ability to plan and facilitate workshops, brainstorming and planning sessions, and detailed operational tasks.
• The ability to work in an environment where project processes and frameworks are in early stages of maturity.
• A self-starter and motivated team player who is flexible and can effectively deal with ambiguity and adapt quickly to shifting priorities and rapid changes.
• A positive attitude, a strong customer service orientation, and ability to present complex technical ideas clearly and in plain language to influence, negotiate and collaborate successfully.
• A problem solver with the ability to effectively identify and resolve issues.
• Strong written and verbal communication skills with ability to provide updates to all levels.

Working Conditions:

• General office environment.
• Hybrid or remote work option available

We also consider your potential. If you know you have what it takes to do the job, but your experience doesn’t exactly match the qualifications above, we encourage you to apply and provide us with more details about why you think you would be a great fit.

Additional Information

Salary Range:

This position offers a competitive salary within a range of $100,921 to $138,800, along with rewarding bonuses that recognize your dedication.

At the OTIP Group of Companies (