About Us

Robertson Hearing Centre is a locally owned, independent hearing clinic in Abbotsford. We work with all major hearing aid manufacturers and focus on personalized care — no corporate quotas, no pressure, just good outcomes for our clients. We're a small, dedicated team serving the local community, and we're looking for someone who wants to be part of that.

The Role

We're hiring an organized, personable Clinic Administrator to be the backbone of our day-to-day operations. You'll be the first person clients see and the one keeping everything running behind the scenes.

What You'll Do

• Greet clients, manage scheduling, and be the welcoming first point of contact
• Handle inbound calls, emails, and appointment coordination
• Process payments, insurance claims, and third-party billing (DVA, WorkSafeBC, NIHB, private plans)
• Coordinate with hearing aid manufacturers on orders, repairs, and warranty returns
• Manage hearing aid inventory, loaners, and clinic supplies
• Maintain accurate client records and documentation
• Support local marketing efforts and community outreach
• Keep the clinic organized, stocked, and running smoothly

What We Offer

• $22–$29/hr depending on experience
• Health Spending Account (HSA) for medical, dental, and vision expenses
• 11 statutory holidays + paid time off
• Monday to Friday schedule — no evenings, no weekends
• A calm, supportive work environment with no corporate sales targets
• Practitioner training pathway — if you're interested in becoming a Hearing Instrument Practitioner, we'll sponsor your tuition and mentor you through the process

What We're Looking For

• Strong organizational skills and attention to detail
• Warm, professional demeanor — you're the first face clients see
• Comfort with scheduling software, basic bookkeeping, and insurance billing
• Previous experience in a hearing clinic office is required — Blueprint an asset.
• Genuine interest in hearing health and helping people

Why Robertson Hearing Centre?

Here, you're part of a tight-knit team where your ideas matter and your growth is invested in. If you've ever thought about a change in hearing healthcare, this is the place to start.

Job Types: Full-time, Part-time, Permanent

Benefits:

• Extended health care
• On-site parking
• Paid time off
• Profit sharing
• Store discount
• Tuition reimbursement

Experience:

• Hearing Clinic Administrative: 1 year (required)
• Work Location: In person