Senior Director, EDI & Logistics OperationsAbout the OpportunityOur client, a well-established and growing apparel wholesale organization, is seeking a Senior Director, EDI & Logistics Operations to lead and optimize end-to-end supply chain execution.
This is a senior leadership role for someone who operates comfortably at the intersection of retail compliance, vendor management, and operational systems. You will oversee EDI trading partner relationships, 3PL operations, and inbound/outbound logistics—driving accuracy, efficiency, and scalability across a complex omnichannel environment.
Key ResponsibilitiesEDI & Retailer Compliance- Own all EDI trading partner relationships, including onboarding, testing, maintenance, and compliance across major retail accounts
- Manage EDI platforms (e.g., SPS Commerce, TrueCommerce) to ensure high transaction accuracy and timely processing
- Monitor, investigate, and resolve chargebacks and compliance issues proactively
- Partner cross-functionally to onboard new retail partners and manage EDI transactions (850, 855, 856, 810, etc.)
3PL & Warehouse Management- Oversee third-party logistics partners, including SLA management, performance tracking, and cost optimization
- Ensure accuracy in inventory receipts, order fulfillment, and outbound shipments
- Define and improve warehouse processes (receiving, labeling, ticketing, replenishment) aligned with retailer requirements
- Conduct vendor performance reviews and drive continuous improvement initiatives
Logistics & Transportation- Manage inbound international freight (FOB, DDP), coordinating with freight forwarders, customs brokers, and carriers
- Optimize domestic outbound shipping to retail distribution centers and direct-to-consumer channels
- Track and report on key KPIs (on-time delivery, freight cost per unit, compliance rates)
- Monitor shipment timelines against seasonal deadlines and communicate risks proactively
Systems & Reporting- Act as a key user of ERP systems for order management, logistics, and inventory workflows
- Partner with internal teams to improve integrations across ERP, eCommerce platforms, and EDI systems
- Develop and maintain dashboards to track inventory availability, vendor performance, and logistics costs
- Lead and mentor a small team, providing structure, coaching, and clear performance expectations
What We’re Looking For- 8+ years of experience in EDI, logistics, or supply chain operations within wholesale apparel or consumer goods
- Strong expertise with EDI platforms (SPS Commerce and/or TrueCommerce preferred)
- Deep understanding of major U.S. retailer compliance and routing guide requirements
- Proven experience managing 3PL partners, including performance and cost negotiations
- Familiarity with wholesale ERP systems (e.g., BlueCherry or similar)
- Strong analytical and problem-solving skills with experience building operational reports
- Excellent communication skills with the ability to work cross-functionally and externally with partners
- Bilingual (English/French) is an asset
What’s Offered- Senior leadership role with strong ownership and visibility
- Competitive compensation package
- Collaborative, fast-paced environment with direct impact on operations and growth