Location: Remote Canada - With in office days in the GTA

Type: Full time | permanent

Team: Sales

Ateko, backed by Bell Canada, delivers IT solutions across five platforms: ServiceNow, Salesforce, AWS, Microsoft Azure and Google. Beyond implementation, our personalized services and continued support helps connect teams, streamline processes, and remove barriers.

The result: our services are in demand and our teams are growing. If you’re motivated by this momentum, we are hiring!

YOUR IMPACT

As the Executive Account Director, you are the single point of accountability for the client's success and the overall health of the strategic partnership. Your mission is to evolve Ateko from a service provider to an indispensable partner, driving mutual growth by ensuring the client achieves their desired business outcomes through our solutions and services. You are the CEO of the account.

YOUR TEAM

We hire top talent and give them the space to thrive. You will work closely with delivery teams (ServiceNow, Cloud, Data, Security), the PMO, architects and subject‑matter experts, client success teams, marketing, and operations. Together, their primary mission is to create lasting value for clients, drive the growth of strategic accounts, and align technology solutions with business objectives. No ego, just smart people working together to solve complex problems.

WHAT TO EXPECT

Your day to day will look like this:

• Define and execute the account strategy, aligning long-term vision with client business objectives and Ateko’s growth.
• Build and sustain strong executive relationships, acting as the client’s primary point of contact and internal advocate.
• Own the commercial leadership of the account, including P&L, revenue growth, forecasting, and complex negotiations.
• Ensure client success and value realization through strategic reviews, measurable outcomes, and escalation management.
• Lead and orchestrate the strategic account team, aligning delivery teams and partners around a unified, client-centric execution.

THE EXPERIENCE WE ARE LOOKING FOR

The following experience will help you succeed in this role. However, if you don’t meet all these criteria, we will be happy to consider your application, because we’re looking for potential first.

• 10+ years of experience in strategic account management, client partnerships, or complex B2B sales within IT services or consulting.
• Proven track record managing large, complex accounts, consistently exceeding multi‑million‑dollar sales quotas.
• Strong strategic and financial acumen, including the ability to build and execute strategic account plans and manage full P&L ownership.
• Exceptional communication, presentation, and negotiation skills, with demonstrated credibility at the C‑suite level.
• Strong leadership and value‑driven mindset, combining cross‑functional team leadership, Customer Success principles, and value‑based selling.

OUR OFFER

• Remote work: The choice is yours, work from home or from one of our offices.
• Vacation: Everyone at Ateko has at least 4 weeks of vacation and 5 personal days.
• Insurance: You’re covered as of your first day of work and have 3 policies to choose from (Ateko pays half of the coverage fee).
• Telemedicine: Ateko covers your access to the Dialogue app, which offers virtual healthcare and mental health support.
• Group RRSP: If you contribute, Ateko will match up to 2% of your annual salary.
• Professional development: Your goals are part of our journey. From certification pathways to cutting-edge learning programs, we help you make sure you’re always leveling up.

We’re building a culture where diverse perspectives fuel creativity, and collaboration drives breakthroughs.

NEXT STEPS

• Apply! We consider applications as they come in, and you will hear from us no matter what the decision.
• If we move ahead, a recruiter will invite you to a first interview over Teams.
• If there is a fit with the role we will invite you to meet the direct team (1 to 3 interviews depending on the role).
• We’ve reached the offer stage!

ACCESSIBILITY

We’re committed to fostering an inclusive, equitable, and accessible workplace where every team member feels valued, respected, and supported, and has the opportunity to reach their full potential. We welcome and encourage applications from people with disabilities.

Accommodations are available on request for candidates taking part in all aspects of the selection process. For a confidential inquiry, simply email your recruiter directly or accessibility@ateko.com to make arrangements.

If you have questions regarding accessible employment at Ateko please email our Human Resources team at accessibility@ateko.com.