Finance/Call Centre/Insurance Advisors(entry level)(Markham office/, will be onsite up to 2-3 days per week, but over time this will likely reduce.
37.5 hours / week. Shifts: Monday – Friday 8am – 9pm, Sat 8am – 5pm. 5 days per week only.
The Insurance Advisor is an underwriting professional licensed to sell personal insurance directly to consumers nationally and to service all their insurance related needs. This role is responsible to underwrite personal lines policies nationally and within authorized limits in accordance with established policies, practices, standards and applicable laws and regulations.
The hours of operation for the Direct Channel Department are Monday to Friday from 8:00 a.m. to 9:00 p.m. and Saturday from 8:00 a.m. to 5:00 p.m. You will be required to work five 7.5 hour shifts per week/37.5 hours per week within these hours of operation. This is a hybrid return-to-office model which will require you to work in the Markham office location 1 -2 days per week.
Responsibilities:- Understanding customer insurance needs and providing insurance solutions
- Quote and Sell Insurance Home and Auto policies
- Assist new customers with their Home and Auto insurance needs
- Service existing customers by updating their policies no meet their changing needs and provide new products as required
- Drive strong customer retention by providing a world class customer experience
- Underwrite new business, policy endorsements and renewals by obtaining all necessary information from the customer relevant to pricing and risk analysis
- Stay up to date on underwriting and regulatory guidelines
Requirements:- College Diploma or University Degree
- Sales and customer service experience (mandatory)
- OTL licensed or RIBO licensed (mandatory)
- Excellent verbal and written communication skills
- Customer focused and ability to match products to customers needs
- Good problem solving skills
- Ability to self-manage and prioritize work
- Strong computer skills ability to learn new software applications
- Insurance sales/service underwriting experience an asset
- Actively working towards CIP or FCIP designation an asset
Job Type: Full-time
Pay: $40,000.00-$45,000.00 per year
Benefits:- Dental care
- Extended health care
- Paid time off
- RRSP match
- Vision care
- VRSP
Experience:- customer service: 2 years (required)
- sales : 2 years (required)
Work Location: Hybrid remote in Markham, ON