Are you ready to take the first step towards an exciting finance career in a company committed to your success? Our client is looking for a Financial Services Manager in Etobicoke!
The Financial Services Manager will be responsible for helping customers secure financing options, such as auto loans or leases, and explaining the terms and conditions of the financial agreements. Additionally, you may offer extended warranty plans, insurance products, and other financial services to enhance the overall buying experience. If you have strong interpersonal skills, in-depth knowledge of financing options, and the ability to ensure a seamless and satisfactory transaction for customers, then this is the role for you!
Key Responsibilities:- Responsible for selling financing, mechanical repair service contracts, GAP insurance, credit insurance and other aftermarket products to clients.
- Utilize dealership management systems and procedures to deliver exceptional customer service.
- Maintain current knowledge of manufacturer products, rebates, financing, leasing, and incentive programs.
- Read, understand, and adhere to all rules, regulations, and procedures as required by the employer.
- Work in strict compliance with the laws of Ontario and Canada.
- Ensure all work performed is thorough, accurate, and completed on time.
- Prepare all documentation, contracts, registration, submission, funding, commissioning, etc. related to all transactions and sales/leases of vehicles.
- Maintain all reports and records as required by the manufacturer, dealership, and suppliers.
- Attend sponsored training as scheduled.
- Ensure quotes for products and services are competitive.
- Establish and maintain strong and professional relationships with all financial institutions, manufacturer finance centres, and third-party vendors.
- Keep customers and staff updated on the progress of a vehicle delivery.
- Consistently meet and exceed customer expectations.
- Handle and resolve customer complaints in a courteous and professional manner, ensuring a positive outcome and maintaining a high level of customer satisfaction.
Qualifications:- Valid OMVIC certification is an asset.
- Possess a valid driver’s license and a clean driving record.
- Professional demeanour and appearance.
- Honda and Acura experience is considered an asset.
- Ability to work in a team and possess strong interpersonal skills with an upbeat and engaging attitude.
- Excellent listening skills.
- Self-motivated with an excellent work ethic.
- Strong problem-solving ability with high attention to detail.
- Thrives in a fast-paced environment.
- Computer skills and understanding of technology.
- Experience with Dealership Management Systems is considered an asset.
Working Environment:- Hours: 40 hours per week
- Working in Sales Department
Compensation:- Expected compensation range: $150,000 - $200,000
- The range may vary based on experience and qualifications.
- This compensation encompasses commission, non-discretionary performance bonuses, and vacation pay as required under Ontario Regulation 476/24 made under the Employment Standards Act, 2000.
Why Work for Our Client:- A competitive benefits and compensation plan.
- A leadership team that believes in personal growth, mentorship, ongoing training, and support.
- A family-like culture where camaraderie and a sense of belonging make the workplace feel like a second home.
- A culture of inclusivity where every individual's unique perspective is valued and respected.
- A customer-centric culture focused on providing exceptional service.
Reports to: Director of Finance