Job Overview

We are seeking a friendly, organized, and customer-focused Customer Service Associate / Cashier to join our retail team. This role involves providing exceptional service to customers, managing transactions accurately, and assisting with product knowledge and sales. The ideal candidate will possess excellent communication skills, be comfortable working with technology, and have a passion for delivering a positive shopping experience. Multilingual abilities and experience in retail sales or merchandising are highly valued to enhance our diverse customer base.

Duties

• Greet customers warmly and assist with their shopping needs in a professional manner
• Operate POS systems efficiently for cash handling, credit card processing, and returns
• Manage transactions accurately while maintaining a friendly attitude
• Upsell products and promote store promotions to increase sales opportunities
• Conduct product demos and provide detailed information about merchandise to customers
• Maintain organized merchandising displays and ensure the sales floor is tidy and inviting
• Handle customer inquiries via phone or in person with excellent phone etiquette
• Assist in inventory management, stock replenishment, and product organization
• Provide exceptional customer service by addressing questions, resolving issues, and ensuring satisfaction
• Support team members during busy periods and contribute to a positive work environment

Experience

• Previous experience in retail sales, cashiering, or customer service is preferred but not required; training will be provided
• Bilingual or multilingual skills (e.g., English plus additional languages) are a plus for serving diverse customers
• Familiarity with POS systems, basic math skills for cash handling, and merchandising techniques are advantageous
• Strong communication skills, organizational abilities, time management, and professionalism are essential for success in this role
• Experience conducting product demos or technical sales can be beneficial but is not mandatory

This position offers an engaging work environment where your interpersonal skills and enthusiasm can make a real difference in customer satisfaction. We value proactive team players who are eager to learn and grow within our company.

Job Types: Full-time, Permanent

Pay: $20.00-$25.00 per hour

Benefits

• Dental care
• Designated paid holidays
• Discounted or free food
• Flexible schedule
• On-site parking
• Paid time off
• Store discount
• Tuition reimbursement
• Vision care
• Wellness program

Work Location: In person