Job Summary

We are seeking an energetic and dynamic Hotel Sales Manager to lead our sales initiatives and drive revenue growth within our hospitality team. In this pivotal role, you will oversee the development and execution of sales strategies, foster strong relationships with clients, and ensure exceptional guest experiences. Your leadership will inspire your team to achieve ambitious targets while maintaining the highest standards of hospitality management and customer service. If you thrive in a fast-paced environment and have a passion for elevating guest relations, this is your opportunity to make a significant impact in the hospitality industry.

Responsibilities

• Develop and implement comprehensive sales plans to attract new clients and retain existing business, maximizing hotel revenue.
• Lead, supervise, and motivate the sales team to achieve individual and collective goals through coaching, training, and performance management.
• Cultivate strong relationships with corporate clients, travel agencies, event planners, and other key stakeholders to generate consistent bookings.
• Coordinate with hotel departments, including front desk, housekeeping, and food and beverage, to ensure seamless guest experiences and operational efficiency.
• Monitor market trends, competitor activities, and industry developments to identify new opportunities for growth.
• Oversee budgeting processes related to sales activities, ensuring profitability while maintaining excellent service standards.
• Manage hotel revenue management strategies by analyzing booking patterns, adjusting pricing tactics, and optimizing occupancy rates.
• Ensure compliance with hotel policies regarding guest services, phone etiquette on multi-line systems, night audit procedures, and overall hospitality standards.
• Performs other duties as assigned.

Requirements

• Proven experience in hotel management or hospitality sales with supervising responsibilities in a resort or similar setting.
• Strong background in revenue management, guest relations, and customer service excellence.
• Demonstrated leadership capabilities with experience supervising teams within a hospitality environment.
• Familiarity with front desk operations, multi-line phone systems, and hotel management software.
• Exceptional communication skills with a focus on phone etiquette and guest interactions.
• Ability to manage budgets efficiently while maintaining high standards of hospitality service excellence. Join us as we create memorable experiences for our guests through passionate leadership and innovative sales strategies!

Benefits:

• Extended health care
• On-site parking