Job Summary

We are seeking a dynamic and customer-focused Retail Assistant Manager to join our team. This role involves overseeing daily store operations, enhancing customer experience, and supporting sales initiatives. The ideal candidate will possess strong leadership skills, excellent communication abilities, and a passion for retail sales. Bilingual or multilingual skills are highly valued to serve diverse customer needs effectively.

Duties

• Assist in managing daily store operations, ensuring smooth workflow and adherence to company policies
• Lead and motivate sales associates to achieve sales targets and deliver exceptional customer service
• Conduct product demonstrations and provide technical sales support for various merchandise
• Handle cash transactions, POS operations, and cash handling with accuracy and integrity
• Maintain merchandising standards, organize product displays, and ensure inventory accuracy
• Upsell products and promote special offers to maximize sales opportunities
• Provide training and mentorship to team members on sales techniques, product knowledge, and customer service skills
• Manage customer inquiries via phone or in person with professionalism and courtesy
• Support inventory management, stock replenishment, and merchandising organization
• Ensure compliance with safety procedures and store policies at all times

Skills

• Multilingual or bilingual proficiency in English and other languages is preferred
• Strong communication skills with the ability to engage customers effectively
• Experience in retail sales, including merchandising, cashiering, and POS systems
• Technical sales experience or ability to demonstrate products confidently
• Excellent organizational skills with the ability to multitask and prioritize tasks efficiently
• Basic math skills for cash handling, pricing, and inventory management
• Customer service orientation with a friendly demeanor and phone etiquette
• Sales-driven mindset with a focus on upselling and achieving targets
• Time management skills to handle busy periods smoothly
• Knowledge of retail merchandising standards and promotional strategies

This position offers an engaging environment where your leadership qualities and sales expertise can thrive. We value proactive individuals who are committed to delivering outstanding shopping experiences while supporting the overall success of our retail team.