Geoffrey R. Weller Library

CUPE, Term, Full-time

(April 2026 to April 2027)

Internal applicants from CUPE Local 3799 will be given priority consideration.

Reporting to the Library Services Supervisor, the Library Services Assistant is part of the front-line staff providing direction and facilitate assistance for library users. Although the primary role is to fulfill library service duties, they must have a comprehensive awareness and understanding of the functions and purposes of all library departments, and a broad awareness of institutional services and departments to provide effective service to library users. Library Services Assistants must also understand library issues, principles, practices, philosophy, and procedures.

Duties include but are not limited to:

• Working in a team environment and providing service to library users (referred to interchangeably as patrons, customers, clients, faculty, students, staff, alumni, or community borrowers) through face to face, phone, and e-mail interactions that are professional, courteous, and service oriented;
• Understanding library issues, principles, practices, philosophies, and practice of confidentiality, intellectual freedom, professionalism, and circulation tasks that are conducted in accordance with library protocols;
• Facilitating patron inquiries such as setting up and registration of library accounts, processing debit/credit transactions, assisting with the reserve materials, applying library policies and procedures as appropriate, and demonstrating judgement and problem solving with the interpretation and application of procedures and policies;
• Charging and discharging materials, processing and mending library materials, assisting with processing reserve materials, shelving/sorting library collections, and assisting with the coordination of various collections related projects as needed;
• Collaborating and communicating information with library staff related to library operations, workflows, and services;
• Providing direction to student assistants related to library operations, services, and workflows;
• Applying knowledge of Integrated Library Systems (ILS) and library equipment including basic troubleshooting with library systems, photocopiers, scanners, and reader/printers; and
• Opening and closing procedures for the library, monitoring of public areas, and submitting IT and Facilities service requests as necessary.

The successful candidate will possess the following:

• A high school diploma together with a minimum of one year directly related library experience, preferably in a post-secondary environment. A Library Technician Diploma or course work or postsecondary courses is considered an asset;
• A broad understanding of library issues, principles, practices, philosophy, and procedures is desired;
• Excellent communication skills and a demonstrated focus on customer service are essential;
• You should be comfortable working in a team environment;
• Have strong organizational and problem-solving skills; and
• Proficiency in Library Information Systems, Microsoft applications, and familiarity with interfaces of relational databases are beneficial.

An equivalent combination of education and experience will be considered.

This position has been classified at a Grade 4. The annual salary range for this position is $51,287.60 to $53,398.80 and the normal starting salary will be $51,287.60, pro-rated based on length of term.

UNBC offers excellent benefit packages, and employee training and development opportunities. For more details, please see: http://www.unbc.ca/human-resources/employee-benefits

Normal hours of work will be 10:00 am – 6:00 pm, Monday through Friday.

The University of Northern British Columbia is fully committed to creating and maintaining an equitable, diverse, and inclusive environment that is accessible to all. We are devoted to ensuring a welcoming, safe, and inclusive campus free from harassment, bullying, and discrimination. This commitment is woven into our motto and mission. In the Dakelh language, UNBC’s motto ‘En Cha Huná translates to “they also live” and means respect for all living things. Through the respect for all living things, we are able to grow and learn better together, each bringing our own unique individual differences and contributions to inspire leaders for tomorrow by influencing the world today.

Employment equity requires that we remove barriers and overcome both direct and indirect discrimination. In this way, the pool of excellent candidates increases substantially. We encourage applications from members of groups that have been marginalized on any grounds enumerated under the B.C. Human Rights Code, including sex, sexual orientation, gender identity or expression, racialization, disability, political belief, religion, marital or family status, age, and/or status as a First Nation, Metis, Inuit, or