We are currently seeking a Licensed Assistant to join our team. By providing ongoing, exceptional service and support to our clients and our Advisor team, you will help our team deepen existing relationships and welcome new clients. As an invaluable internal and external point of contact, you will play a key role in maintaining client accounts, ensuring account administration and documentation remains up-to-date and compliant.
What will you do?- Maintain existing client accounts and identify opportunities to contact clients. You will be responsible for managing timelines and key dates for accounts to help ensure clients feel supported by our team.
- Respond to client inquiries in an understanding and time-efficient manner (account transactions, requests, account documentation, account reporting, etc.).
- Effectively manage incoming communications from clients, Advisors and other internal and external partners.
- Assist the Advisor team in welcoming and onboarding new clients.
- Prepare documents for Advisor meeting with their clients/prospects.
- Become well-versed in internal controls and industry regulatory requirements, ensuring client files and other necessary documentation is accurate, up-to-date and compliant. ie. KYC and KYP.
- Follow up on client trades to ensure proper settlement and delivery.
What do you need to succeed?- Relevant experience in the financial industry
- Canadian Investment Regulatory Exam, CIRE or the willingness to complete in a timely manner.
- Ability to work independently
- Strong skills working with business applications/technology, including Microsoft Office Suite
- Meticulous attention to detail and excellent time management skills
- Demonstrated skills in providing high quality client service that will come across as professional, warm, and friendly to our clients
- Exceptional verbal and written communication skills in English
Company DescriptionOur business as a full service wealth management firm that helps clients protect their lifestyle. We specialize in investment management, insurance and planning. We operate independently, but are licensed through Manulife Wealth and Manulife Wealth Insurance.
Job Type: Full-time
Pay: $40,000.00-$70,000.00 per year
Benefits:- Dental care
- Extended health care
- On-site parking
- Work from home
Work Location: Hybrid remote in Whitby, ON L1N 4H8