Requisition Details:

Employment Status: Regular, Full-time (1.0 FTE)

Program Name: Finance

Number of Hours Bi-Weekly: 75

Work Schedule: Days

Location: The position is Hybrid-Remote. The candidate must be in the province of Ontario and able to attend on-site meeting if required.

On Call: No

Existing Vacancy: Yes - we're currently hiring candidates for an existing vacancy in this position.

Job Summary:

The Manager, Finance – Billing & Accounts Receivable oversees the organizations billing and accounts receivable functions, providing leadership to ensure accurate, timely, and compliant billing and collection processes. The role manages staff and operational activities while ensuring alignment with organizational policies, procedures and financial controls. The position also supports banking and cash management operations to ensure the effective oversight of financial transactions and cash flow. The Manager, Finance is responsible for managing the finance and accounting functions at multiple levels of the organization including managing a team of Finance staff. Functions include, but are not limited to, general accounting, budgeting, reporting and managing the daily operations of assigned areas of the Finance department.

Key Responsibilities:

• Provides oversight and guidance to staff in completing investigations and reconciliations related to unpaid visits for contracted services and privately funded billing to ensure accuracy and timely resolution of discrepancies.
• Ensures staff maintain and regularly update private-pay billing rate tables with current and approved pricing information to support accurate billing practices.
• Collaborates with internal stakeholders to ensure appropriate financial and billing information is obtained from funders and operational departments to support the accurate setup of new contracts, programs or services.
• Produces and reviews monthly aged accounts receivable reports for operational sites and provides guidance and support to facilitate timely follow-up and collection activities.
• Monitors accounts receivable balances and oversees collection activities, ensuring appropriate follow-up actions are taken to minimize outstanding balances and mitigate financial risk.
• Reviews delinquent or uncollectable accounts and provides recommendations for write-offs to the Senior Director, Finance in accordance with organizational policies and financial controls.
• Oversees banking and payment processes, including verification of new vendor banking information, release of vendor, payroll and program-related payments, and creation and monitoring of bank validation files to ensure accurate and secure disbursement of funds.
• Ensures timely processing and clearing of deposits and supports the reconciliation of cash, receivables, and revenue.
• Leads continuous improvement initiatives to streamline billing and collection workflows, reduce manual effort, and improve timeliness.
• Develops and maintains billing and accounts receivable internal control procedures to ensure completeness and accuracy of reporting
• Performs full-cycle accounting using SAP.
• Prepares monthly financial statements for assigned areas, ensuring accuracy and the achievement of the timelines as established monthly.
• Provides financial analyses of assigned areas’ operations to assist management in making informed business decisions.
• Attends finance meetings to support site operations or corporate services departments in their review of financial results and understanding actual variances to budget.
• Analyzes and reconciles all balance sheets accounts ensuring they are fully supported with the appropriate audit evidence.
• Leads and supports annual budget preparation process for assigned areas of responsibility.
• Prepares external funder reports, ensuring accuracy and the achievement of the funder due dates (such as LHIN, MOH-LTC, United way, MCSS, etc.).
• Accurately prepares all audit requirements as assigned/directed within the pre-established timelines.
• Responds to questions from the auditors.
• Ensures the appropriate hiring and orientation for new staff in department.
• Introduces and implements process changes due to ongoing process improvement and or system changes.
• Identifies/supports/implements initiatives that improve internal controls, increase operating efficiency, and safeguard the assets of the organization.

Common Leadership Responsibilities:

• Promotes the strategy of VON and their role as an integrated community care provider to all stakeholders and staff.
• Prioritizes and ensures alignment of emerging opportunities in the community with VON strategic plan.
• Provides leadership in navigating the requirements and complexities of unionized and non-unionized environments.
• Coaches, advises, motivates, and provides leadership to staff; creates a positive workplace for staff.
• Promotes the Lean team management approach to ensure a common paradigm of management and discipline of manag