Job Summary

We are seeking a detail-oriented and friendly Medical Office Assistant to join our healthcare team. The ideal candidate will provide exceptional administrative support in a fast-paced medical or dental office environment. This role involves managing patient interactions, maintaining medical records, and ensuring smooth daily operations. Candidates with prior experience in medical or dental offices, especially with electronic medical records, are highly preferred. The position offers an opportunity to contribute to quality patient care while developing valuable office management skills.

Responsibilities:

• Greet and assist patients in a friendly and professional manner
• Manage phone calls, emails, and patient inquiries
• Schedule and confirm appointments
• Perform patient recall calls and follow-ups
• Follow up with patients and ensure continuation of care
• Book and manage hygiene appointments (Recall )
• Prepare and submit insurance estimates and claims
• Handle billing, payments, and account follow-ups
• Maintain accurate patient records and data entry
• Coordinate with the dental team to ensure smooth daily operations

Requirements:

• 2 3 years of dental front desk experience is required
• Experience with dental software such as Oryx or similar systems
• Strong experience with insurance estimates, billing, and claims processing
• CPR certification is required
• Fluent in English (spoken and written)
• Additional languages are an asset
• Strong communication and organizational skills
• Ability to multitask in a fast-paced environment

Pay: $20.00-$28.00 per hour

Expected hours: 20.0 30.0 per week

Benefits:

• Dental care
• On-site parking
• Paid time off

Work Location: In person