The Opportunity: we’re looking for a Full-Time Medical Office Assistant to support our Sleep Division’s operations at our Fort McMurray location. If you’re organized, people-oriented, and ready to make a meaningful difference in patients’ lives, we’d love to meet you.
What You’ll Be Doing:- Greet and check in patients with warmth and professionalism
- Book and confirm appointments, manage patient reminders, and handle scheduling changes
- Answer incoming calls and respond to questions about clinic services and bookings
- Send reports and documentation to physicians and clinics using fax or secure systems
- Update and maintain patient records in an electronic medical record (EMR) system
- Assist with insurance submissions and administrative follow-up as needed
- Collaborate with our sleep therapy team to ensure smooth day-to-day clinic operations
What You’ll Need:- Previous experience in a medical office, clinic, or customer service environment (minimum 1 year preferred)
- Comfort using Microsoft Office programs (Word, Excel, Adobe) and general office technology
- Experience with EMR systems (an asset, but not required)
- Strong communication, organization, and multitasking skills
- A compassionate and professional demeanor when working with patients
Why Join RDG:- Supportive team culture built on collaboration, respect, and care
- Opportunity to grow with a company that values care, compassion, and excellence
Job Types: Full-time, Permanent
Pay: $22.00-$26.00 per hour
Benefits:- Casual dress
- Dental care
- Extended health care
- On-site parking
- Paid time off
- Vision care
Work Location: In person