About UsFNHA OverviewThe First Nations Health Authority is a diverse and transformational health organization of professional, innovative, and dedicated team members and leaders.
The first of its kind in Canada, FNHA works as a health-and-wellness partner with BC First Nations to support self-determination and decision-making to improve health outcomes.
FNHA is proud to have been named one of BC’s Top Employers for 2026. Learn more about why we were selected here.
Information about the team/project, why it is an exciting time to join (two lines max)
Title: Medical Office Assistant, Fraser West Primary Care Center
Salary: $ 59,336 - $ 74,169 - $ 81,586 per year (pay range explained below)
Contract: Term- until October 31 2028, with the possibility of extension. When the term position ends with the FNHA, it is intended that this position will be offered as a permanent role with the Fraser West First Nations Primary Care Clinic.
Hours: Standard Hours - 37.5 hours per week, ( Mon- Fri) 8:30am-4:30pm
Location: Fraser West-Fraser West- Katzie, Tsawwassen, Kwikwetlem and Semiahmoo First Nations (Burnaby, Tri-Cities, New Westminster, Pitt Meadows, White Rock and Delta). The temporary main office is in Surrey. When traveling to First Nations communities, shared office spaces will be made available in each area.
FNPCI InitiativeThe First Nations-led Primary Care Initiative (FNPCI) aims to improve access to primary health-care services for First Nations people across BC in a way that is culturally safe and closer to home. The FNPCI is part of the province’s primary care strategy, which is integrating team-based care in communities throughout B.C. and changing the way primary care is delivered with the creation of primary care networks in partnership with the Regional Health Authorities.
To meet the health and wellness needs of First Nations people, it is very important that primary care is culturally safe and culturally informed where Indigenous ways of knowing and being are woven into services.
One of the main objectives of the FNPCI is to develop new First Nations Primary Health Care Centres in rural and urban locations across the province.
The centres will provide access to culturally safe, quality primary health care services for First Nations people and their families. The aim is for clients to feel safe, welcomed, valued, respected and heard when they access care services at one of these centres.
About The CentreThe Fraser West First Nations Primary Care Centre (FW-FNPCC), based in the western part of the Fraser Salish Region will provide culturally safe, trauma-informed primary care services to the members of Katzie, Tsawwassen, Kwikwetlem and Semiahmoo First Nation and the diverse Indigenous population living in the western part of the Fraser Region (Burnaby, Tri-Cities, New Westminster, Pitt Meadows, White Rock and Delta).
The FW-FNPCC will operate through several hub and spoke sites to provide holistic care for Indigenous people, weaving together western medicine and traditional wellness practices. Services are designed to provide wraparound, team-based primary care, mental health and traditional wellness services. The centre will provide safe spaces for Indigenous people and their families seeking high-quality primary care services. It is expected that the centre will initially operate Monday to Friday (excluding Statutory Holidays) during regular business hours (this may change over time due to operational needs).
About The RoleThe Medical Office Assistant, Primary Care provides administrative support to the day-to-day operations of the Centre. The role coordinates staff and resources through the Electronic Medical Record (EMR) according to program workflows. The role functions as a member of a collaborative and comprehensive health care team ensuring the provision of safe, ethical and culturally appropriate care to clients and their families.
About YouEducation & Experience- Graduation from a Medical Office Assistant Certificate Program from an accredited Community College and 3 to 5 years’ experience in a medical practice with advanced knowledge in encounter coding, data and administrative processes, human resource management principles and practices, and current scheduling practices, or an equivalent combination of education and experience.
- Experience in EMR is required
Occupational Certification- Current Valid BC Driver's License
Knowledge and Abilities- Demonstrates ability to utilize and understand Medical Terminology, in particular terminology related to substance use and mental health
- Demonstrated knowledge of MSP Billing Practices and Fee Codes, medical issues and terminology, applicable regulations through the relevant healthcare provider colleges required
- Experience working with a First Nations Health Service Organization or experience working with First Nations people and communities is an asset
- High level of comfort working with technological applicatio