We care Restoration is seeking a highly organized and detail-oriented Office Administrator with bookkeeping experience to support our daily operations. This role is essential in keeping our office running smoothly while also assisting with financial tracking and job-related documentation.

The ideal candidate is proactive, dependable, and comfortable working in a fast-paced environment where priorities can shift quickly—especially in emergency restoration projects.

Key Responsibilities

Office Administration

• Manage incoming calls, emails, and customer inquiries in a professional and timely manner
• Greet clients, adjusters, and vendors, and direct them appropriately
• Schedule jobs, coordinate appointments, and support dispatching crews
• Maintain organized digital and physical filing systems for job files and documentation
• Prepare reports, contracts, and correspondence as needed
• Coordinate meetings and assist with internal communication
• Order and manage office supplies

Restoration & Job File Support

• Assist with maintaining job files, including photos, documents, and notes
• Support documentation required for insurance claims and client records
• Track job progress and ensure files are complete and up to date
• Communicate with technicians, project managers, and office staff to ensure smooth workflow

Bookkeeping Responsibilities

• Handle invoicing, accounts receivable, and follow-ups on outstanding payments
• Enter expenses and maintain accurate financial records
• Assist with accounts payable and vendor payments
• Support job costing and tracking project expenses
• Reconcile transactions and assist with monthly reporting
• Work with accounting software (e.g., QuickBooks or similar)

Qualifications & Skills

• Previous experience in office administration and bookkeeping
• Experience in restoration, construction, or a similar industry is a strong asset
• Proficiency in Microsoft Office (especially Excel) and Google Workspace
• Experience with accounting software (QuickBooks preferred)
• Strong attention to detail, especially with financial and job documentation
• Excellent organizational and multitasking skills
• Strong communication skills and professional phone etiquette
• Ability to work under pressure and adapt in a fast-paced environment

What We Offer

• Full-time, stable position
• Competitive pay based on experience
• Opportunities for growth within We care Restoration
• Supportive, team-oriented work environment

How to Apply

If you’re organized, reliable, and ready to be a key part of a growing restoration company, we’d love to hear from you.

Job Type: Full-time

Pay: $23.00-$27.00 per hour

Benefits

• Dental care
• Vision care

Application question(s):

• Are you comfortable handling a high volume of calls and coordinating schedules?
• Yes/No
• Do you have experience working in restoration, construction, or a similar industry?

yes/No

• Do you have experience with bookkeeping tasks (AP/AR, invoicing, reconciliations)?

yes/No

Education:

• Secondary School (preferred)

Experience:

• Front desk: 3 years (required)

Language:

• English (required)

Work Location: In person