Supplier Relations: Manage and maintain professional relationships with all food and equipment suppliers.
Product Innovation: Identify and source new food products to keep the menu competitive in the Canadian market.
Supply Chain Oversight: Monitor the entire product delivery lifecycle to ensure no disruptions to store inventory.
Market Trend Analysis: Maintain detailed Excel tracking Food item such as chicken weights and price trends to forecast and manage market fluctuations.
Vendor Negotiations: Periodically review supplier contracts to ensure the best pricing and quality for the franchise network.
Franchise & Corporate Operations
Stakeholder Meetings: Lead regular meetings with franchisees and suppliers to align on brand goals and operational changes.
Operational Audits: Conduct weekly field inspections (minimum of two stores per week) to ensure strict adherence to brand standards.
Compliance Monitoring: Ensure all locations follow provincial health, safety, and labor regulations across Canada.
Reporting: Prepare and submit accurate operational reports to the Head Office based on store visits and audit findings.
Liaison Role: Serve as the primary point of communication between store managers, franchisees, and the corporate office.
Marketing & Sales Strategy
Promotional Development: Design and distribute new promotional flyers every two months to drive customer traffic.
Sales Analysis: Perform deep-dive analyses of sales data and "product velocity" to determine which items are performing well. Manage all commissary supply chain logistics, vendor relations, and market price analysis to ensure consistent product availability and optimized profit margins for the franchise network.
Local Store Marketing: Assist franchisees in implementing local marketing initiatives to grow their specific territory.
Menu Engineering: Suggest adjustments to the menu or pricing based on the recorded price trends and sales velocity.
Financial & Business Consulting
P&L Consultation: Review Profit & Loss statements with franchisees to identify areas for cost savings (e.g., reducing food waste or optimizing labor).
Profitability Coaching: Provide actionable advice to franchise owners to improve their bottom-line margins.
Growth Planning: Assist in the operational setup and "New Store Opening" (NSO) process for upcoming locations.