Position: POS Software Specialist

Location: Downtown Toronto

Salary: $60-$70 per hour

Job Type: 12-month contract

Posting Type: Open vacancy

This role is responsible for the implementation, configuration, and ongoing support of GK Software Point of Sale solutions. You will work closely with cross-functional teams to ensure seamless integration with enterprise systems and support retail operations. The position plays a key role in optimizing system performance, enhancing customer experience, and driving operational efficiency across POS and related platforms.

• Configure and support GK Software POS solutions aligned to business needs.
• Collaborate with internal teams and vendors to integrate POS with enterprise systems.
• Perform system testing, troubleshooting, and deployment support.
• Monitor system performance and ensure reliability and uptime.
• Provide end-user support and coordinate issue resolution with vendors.
• Maintain system documentation including configurations and user guides.
• Deliver training and guidance on system functionality and updates.
• Act as a subject matter expert for POS systems and best practices.
• Analyze system data to identify improvements and support reporting needs.
• Ensure data integrity and adherence to governance standards.

• Bachelor's degree in Computer Science, Information Systems, Business, or related experience
• 3+ years of experience working with GK Software solutions (implementation and configuration)
• Experience with retail operations and POS systems
• Exposure to enterprise systems such as ERP, OMS, or supply chain platforms
• Experience supporting large-scale system integrations
• Certifications (GK Software, ITIL, PMP) are an asset
• Strong knowledge of system configuration and integration
• Proficiency in SQL and data analysis tools
• Familiarity with data governance practices
• Experience working in Agile environments

Please send your resume in Word format to Adam Bendersky at adam.bendersky@quantum-qtr.com.

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