What you will do

The Sr Platform Specialist for Network Services provides advanced engineering expertise across the enterprise firewall and remote access platforms. This role is a key contributor to the reliability, security, and performance of the network services environment, with a primary focus on Palo Alto Networks technologies and GlobalProtect. The specialist supports secure connectivity across data centers, cloud platforms, corporate offices, and retail locations. The role also advances automation, observability, and value engineering practices within the Network Services team.

Key Responsibilities

Firewall and Remote Access Engineering

• Design, implement, and L3 support enterprise firewall architectures using Palo Alto Networks platforms and Panorama.
• Administer and optimize GlobalProtect services that deliver secure and scalable remote access for employees, contractors, and partners.
• Maintain structured configuration baselines, create and maintain thorough documentation, and enforce policy standards through clear, repeatable processes.
• Support secure application and site connectivity across hybrid data center and cloud environments.

Operations and Continuous Improvement

• Troubleshoot and resolve complex firewall, VPN, and secure connectivity issues with an emphasis on root cause analysis and operational stability.
• Improve firewall rule hygiene and reduce policy bloat through systematic cleanup and rationalization.
• Contribute to the development of operational playbooks and best practices for change control, deployment, and validation.
• Identify opportunities to simplify designs, reduce cost, and strengthen security controls.

Automation and Scripting

• Develop automation scripts in Python or similar languages to streamline configuration, monitoring, and lifecycle tasks.
• Use APIs and automation frameworks to integrate firewalls with provisioning, IPAM, and observability systems.
• Contribute to network as code workflows and automated deployment pipelines.

Collaboration and Alignment

• Partner with engineers across Network Services, Network Platforms, and Security Engineering to ensure consistent policies and architectures.
• Support internal audits, security assessments, and remediation activities related to firewall and remote access services.
• Participate in evaluating new technologies and enhancements with an emphasis on value engineering and operational efficiency.

What you bring

• Bachelor’s degree in Computer Science, Information Systems, or related field. Equivalent experience is welcome.
• Strong hands-on experience with Palo Alto firewalls, Panorama, and GlobalProtect. Experience with other enterprise ecosystems (e.g. Fortinet) is a strong asset.
• Proven ability to design, optimize, and troubleshoot firewall rules, VPN configurations, routing interactions, and security policies.
• Experience with Python or similar scripting languages.
• Understanding of automation tools such as Ansible or Terraform is preferred.
• Working knowledge of DNS, DHCP, IPAM, authentication systems, and their integration with firewalls.
• Strong analytical, troubleshooting, and communication skills.
• A focus on operational excellence, automation, documentation, continuous improvement, and right-sized engineering decisions.

Our Commitment to Diversity, Inclusion and Belonging

We are committed to fostering an environment where belonging thrives, and diversity, inclusion and equity are infused into everything we do. We believe in building an organizational culture where people are consistently treated with dignity while respecting individual religion, nationality, gender, race, age, perceived ability, spoken language, sexual orientation, and identification. We are united in our purpose of being here to help make life in Canada better.

Accommodations

We stand firm in our Core Value that inclusion is a must. We welcome and encourage candidates from equity-seeking groups such as people who identify as racialized, Indigenous, 2SLGBTQIA+, women, people with disabilities, and beyond. Should you require any accommodation in applying for this role, or throughout the interview process, please make them known when contacted and we will work with you to help meet your needs.

Our voluntary benefits offering includes medical, dental, vision and retirement benefits.

This post is for an existing vacancy.

Tundra Technical Solutions is a global workforce and technology delivery firm, ranked by Staffing Industry Analysts as one of the largest in North America. At Tundra, we aren't just hiring top talent at the world's most recognizable brands; we are pioneers of social recruitment. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other legally protected characteristics. We we