Jeppesen ForeFlight Canada is seeking a customer-facing Senior Product Implementation Specialist (Delivery Project Manager) reporting to the Senior Manager of Implementation at our Montreal location.
As the selected candidate, you will successfully manage multiple customer software implementation projects and programs across the Americas through effective planning, scheduling and controlling, and mentor junior Project Managers. Travel is expected, both between company offices globally, as well as to various customer locations.
Position Responsibilities:- Project Management and Program Management: Applies project/program management and customer guiding experience while learning and adapting to Jeppesen’s best practices framework to deliver project goals.
- Schedule Management: Create and maintain project and program schedules by identifying and monitoring: overall project timeline, project milestones, tasks, deliverables, customer requirements, task dependencies, and critical paths.
- Cross Functional Leadership: Provides leadership, direction and integrates activities with other departments, Boeing and Jeppesen vendors, and partners to ensure successful implementation and support. Facilitation, roll out and continuous improvement of PM best practices and mentoring of junior Project Managers
- Issue / Risk Management: Anticipates and identifies Risks and Issues that may impact implementation and develops and implements mitigation and corrective actions.
- Scope: Ensures projects remains focused on key objectives and goals. Develop and manage expectations ensuring all applicable functional areas in Boeing and Jeppesen are engaged on the project.
- Communication Management: Using a variety of media, clearly conveys information and ideas to internal and external stakeholders in a manner that engages the audience and helps them understand and retain the message.
- Change Management: Ensure proper change management procedures are followed to ensure scope is managed and additional work is captured and appropriately billed to customer.
This position is hybrid. This means that the selected candidate will be required to perform some work onsite at one of the listed location options. This is at the hiring team’s discretion and could potentially change in the future.
Basic Qualifications (Required Skills/Experience):- 10+ years related work experience or an equivalent combination of education and experience
- 7+ years project management experience
- 5+ years of customer / client facing experience
- Ability to travel 20-40% of the time
- Excellent verbal and written communications skills in English
Preferred Qualifications (Education/Experience):- Experience managing complex technical software implementation projects to external customers
- Strong business acumen and relationship skills needed to build partnerships with customers, stakeholders, and peers.
- Aviation industry expertise, ideally in the area of crew management solutions
- Experience applying Scrum and Agile principles to improve project delivery
- Proficient with Microsoft Office applications, including MS Project; Primavera experience a plus
- Multilingualism is an asset (French, Spanish)
Please also submit a CV or resume written in English.
About Jeppesen ForeFlight:Jeppesen ForeFlight is a leading provider of innovative aviation software solutions, serving the Commercial, Business, Military, and General Aviation sectors globally. Combining Jeppesen’s 90-year legacy of accurate aeronautical data with ForeFlight’s expertise in cutting-edge aviation technology, the company delivers an integrated suite of tools designed to enhance safety, improve operational efficiency, and sharpen decision-making.
Why You Should Join: (Canada)At Jeppesen ForeFlight, we know you want a rewarding career. To do that, you need challenging projects, a good work environment, and awesome coworkers. We believe in our employees and empower them to make a direct impact on our products and services messaging. We strive to provide employees and their loved ones with a world-class benefits experience, focused on supporting their physical, financial, and emotional wellbeing. Our benefits package includes but is not limited to the following:
- Comprehensive medical, dental, and vision coverage with employer paid health premiums for employees and dependents
- Employer paid life and AD&D insurance
- A health care spending account
- Short and long term disability insurance
- Virtual health
- Fitness reimbursement program
- DPSP and RRSP retirement plans
- 3 weeks of PTO for new hires
- Employee Assistance Program
- 2 days off to volunteer annually (effective in 2026)
- Employee referral program (effective in 2026)
- Flight rewards and flight stipend (effective in 2026)
Pay is based upon candidate experience and qualifications, as well market and business considerations: Summary Pay Range: CAD 131,000.00-171,000.00