About Us:Canada Gold is one of Canadas largest buyers and sellers of jewellery, precious metals, and diamonds. At our Laval retail location, we provide free appraisals and quotes for customers looking to sell valuables or invest in gold and silver. Our mission is to offer the best prices, accurate information, and expert guidance to every customer.
About the Role:We are seeking full-time Customer Service - Retail, (The official title isPrecious Metals Analyst) to join our growing team in Laval. This is an in-person role where youll interact with customers buying or selling gold and other precious metals. We provide full in-store customer service training to set you up for success.
Responsibilities:- Deliver exceptional customer service in person and over the phone
- Accurately assess customers precious metals using the tools and processes provided
- Maintain a clean and organized store environment
- Participate in additional projects and tasks as assigned
What Were Looking For:- Excellent communication and customer service skills
- Strong problem-solving abilities
- Self-motivated, results-driven, and eager to learn
- Comfort with computers and basic math
- Interest in professional development and growth
Compensation:- Hourly rate: $23 per hour
- Customer service bonuses available
Benefits:- Medical and Dental
- Full in-store technical training program
- Opportunities for growth and advancement within Canada Golds locations across Canada
Schedule:- 8-hour shifts
- Day shift, weekdays and weekends
Experience:- Customer service experience: 1 year minimum
Work Location:In-person at our Laval location - 1600 Boul Le Corbusier H7S 2p2
Laval, Quebec